Account Manager

<b> Overview </b><br><br>Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. <br><br> We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. <br><br> Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team. <br><br> When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. <br><br> Weatherford offers competitive compensation, a comprehensive benefits program and provide you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. <br><br><b> Responsibilities </b><br><br>Weatherford have a very exciting opportunity for an experienced Account Manager to join the team in Chaguanas, Trinidad & Tobago. This position will cover all Caribbean locations. <br><br>DUTIES & RESPONSIBILITIES: <br><ul><li> Responsible for the delivery of the annual revenue target agreed with their Sales Leader for their specific area. </li><li> Through effective account management they are responsible for delivering an accurate revenue forecast based on the operational activity and expenditures planned by their customer(s). </li><li> Accountable for retaining the customer base as well as identifying and successfully developing relations with new customers. </li><li> Accountable for understanding client needs and responsible for introducing the Weatherford portfolio of products and services across the customer matrix. </li><li> Provide a detailed Account Plan which will be reviewed on a regular basis, quarterly as a minimum, to monitor performance and offer early indication of any potential revenue gaps that they will be accountable for addressing. </li><li> Should the account be expanding, they should provide an early indication of resources needed to capture additional market share. </li><li> The role is supported by Technical Sales resources within the Sales function to ensure the effective and efficient delivery of all sales processes including; support for client engagement opportunities, opportunity management, contract handover and management of contract review processes. </li><li> Through liaison with their respective Global Business Manager they shall identify strategic business opportunities for introducing new technologies, products and services and bundling models to their customers. </li><li> Regularly conducted Business and/or Service Quality Reviews with their assigned customer should be incorporated into the Account Plan. </li><li> Maintains safety and service quality as a first priorities when working across all areas of the business. </li><li> Upholds exemplary business principles in accordance with the FCPA (Foreign Corrupt Practices Act) and Weatherford overseas trade compliance policies, setting standards of behaviour and performance </li><li> Maintains the highest standards of corporate governance, ensuring that all commercial activity is carried out ethically and in compliance with company policies, relevant laws, regulations, standards and industry practices. </li><li> Oversee the tender development and response process, ensure all resources are available for highest quality tender submissions via the tender management process. </li><li> Accountable for addressing budget considerations for proposals as well as addressing technical specifications with the client in conjunction with technical sales. </li><li> In conjunction with Technical Sales and Sales VP/Director responsible for negotiations, inc; contract extensions ensuring SFDC (SalesForce.com) is kept up to date as well as liaising with legal as necessary for drafting. </li><li> Assemble and disseminate market intelligence including gathering client feedback. </li><li> Develop and execute strategic plans to strengthen Weatherford Identity by understanding customer/industry key objectives and challenges -emphasizing and aligning our Core Capabilities. </li><li> Oversee all areas of business risk and ensure strategies exist to mitigate these as much as possible. </li></ul> <br><br><b> Qualifications </b><br><br><ul><li> Degree educated in relevant oilfield or technical discipline. </li><li> Minimum 8 years industry experience in a combination of field and onshore technical support roles, preferably 5 years of sales. If no degree qualification then candidate should have at least 10 years industry experience, combination of field and sales experience. </li><li> Outstanding communication skills. </li><li> Willingness to travel. </li><li> Collaborative team player. </li><li> Strong technical knowledge of the Oil & Gas industry. </li><li> Management skills with ability to exercise initiative to resolve potential and actual problems. </li><li> Broad knowledge of sales process, policies, oil and gas products and services. </li><li> Advanced computer and presentation skills with experience of delivering to internal and external clients. </li><li> Ability to understand and evaluate opportunities is preferred. </li><li> Candidates should demonstrate that they are commercially astute, have a good understanding of commercial tenders, contracts, high margin / profitability impact and requirements for high quality customer service. </li></ul>