ºnk Rates Associate (Client Facing)

The Role: Bank Rates Associate - Data Researcher I - Client Facing Internal Only: Grade Level 07 The Location: One Ayala Building (Hybrid Setup) The Impact: We provide high quality and timely data. Our Data Researchers perform the key tasks in data collection, maintenance, and processing. We cater to the needs of both internal and external clients. Ensures the accuracy, completeness, and timeliness of data published in S&P Global products. Maintains a high level of subject matter expertise related to content set, including knowledge of internal applications and external products What’s in it for you: Job families in our domain covers dual-track career paths which means someone may aspire for a management/leadership role or a subject-matter expert or specialist role. We follow standard performance measurement as well as promotion and in-band progression criteria that are shared to team members for transparency and objective deliberation. Responsibilities: Primary responsibility includes phone calls to banks to gather interest rates Perform data entry updates on rate submission, web and call sourced jobs Other processes include 360s, initial collection, fee reports, geo research, and web watchers Fosters innovation by identifying enhancement initiatives that support our LEAN philosophy, Automation/RPA, and Quality programs Reviews feedback involving their content to help correct errors and establish or refine procedures and processes to improve accuracy Deliver on predefined individual and team targets including delivering outcomes with quality and excellence Works within own team; may interact with other related teams. Works with supervisor and team members to understand processes and procedure Works with other related teams to complete tasks assigned to them. Will work within parameters and with supervision to ensure quality and performance to set standards Keeps up-to-date in the knowledge of content sets. Builds industry knowledge. Increase learning by accomplishing Learning Xchange modules as well as modules for policy compliance Fosters innovation by identifying enhancement initiatives that support our LEAN philosophy, Automation/RPA, and Quality programs Contributes to the achievement of personal and team objective Basic Qualification: Must have good to excellent communications skills Preferably 1 to 2 years’ experience working in the BPO industry Previous calling experience is an added advantage Must be willing to work in the Night Shift 9 pm - 6 am Hybrid Setup in Makati Preferred Qualifications : Strong focus on data quality, attention to details, process- and results-oriented Demonstrates excellent attendance and reliability Demonstrates flexibility during holidays and assists in special projects Tech-savvy Banking industry knowledge would not be required but will be an advantage S&P Global Market Intelligence At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction. S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com/marketintelligence. Equal Opportunity Employer: S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 274965 Posted On: 2022-07-04 Location: Makati City, Philippines