Sales Operations Representative - Transaction Management

S&P Global Ratings Sales Operations Representative - Transaction Management The Team: Transaction Management is a dynamic and highly collaborative team responsible for enabling and managing sales fulfilment processes in an exciting environment. Sales Operations Representatives demonstrate deep proficiency in data and systems management, to develop deep understanding of sales operations practices, and working knowledge of business products, enabling them to provide a full range of support/ancillary services to the commercial organization. The Impact: This position strengthens the organization’s relationship with existing accounts by providing quality, efficient and standardized customer service, both pre- and post- sales. Diverse and flexible portfolio coverage, positions the individual to shorten client response times and increase service quality, helping clients meet their financial and risk management needs. The role additionally plays a critical part in ensuring we meet audit and regulatory requirements. What’s in it for you? High transparency working in both cross functional and global groups, including but not limited to sales, product, analytical support, data, IT, and finance functions. • Develop your Business Insight and Sales Operations processes in the financial services sector • Deepen your knowledge of our primary products and services within the Ratings business and their impact in the Capital Markets. Responsibilities: • Assist in the sales implementation processes- primarily including order execution, ensuring accurate billing, and system entry to warrant maximum revenue realization • Track customer developments and trends to help craft future offerings • Collaborate with Business Developers, Relationship Managers, Portfolio Managers and other Transaction Managers to effectively own the sales pipeline and assist in handling transactional customer queries • Collaborate with other internal functions and act as a bridge between Sales and those functions as required • Comprehend appropriate understanding of relevant regulation and company policies for supporting internal and external clients • Maintain knowledge and comprehension of the pricing strategies and approval guidelines What the Hiring Manager Says: “You will be flexible and willing to tackle anything. You will also support the entire group and will have exposure to many different business units working on product-mix and with our vendors. This person will have good phone presence, competence, and very tech savvy. What We’re Looking For: Basic Qualifications: Bachelor’s degree. Business, math, computer science or related discipline is preferred Some experience required, preferably in an operations, client service experience or related role Strong and effective oral and written communication to effectively work well with clients and S&P Global staff Advanced systems skills, including complete understanding of Excel (formulas, macros, pivots) Preferred Qualifications: Knowledge of salesforce.com Understanding of primary products/services within a Ratings business, and elementary understanding of the Capital Markets would be advantageous Return to Work Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative , we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. Grade Level: Grade 9 (for internal purposes) Location: London S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Ratings offers critical insights for credit, risk and sustainable finance solutions that are essential to translating complexity into clarity, so market participants can uncover opportunities. S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 274895 Posted On: 2022-07-02 Location: London, United Kingdom