Associate Account Manager

The Role: Associate Account Manager - Commodities Accounts Associate Account Managers are responsible for managing existing accounts, delivering a positive overall client experience, and supporting account growth and new business development. This is an excellent opportunity for someone who wants to gain exposure and build a career in account management. The Team: Our team is composed of experienced professionals within the North American Energy and Metals industry. We value partnership and it is crucial that you are a great teammate in order to be successful within our organization. We reward hard work, dedication, and self starters. We believe that no one part is more valuable than the sum of the whole; we need everyone to achieve our goals. The Impact: Associate Account Managers are part of the Commercial Organization and serve as a primary point of contact with clients. Their daily interaction with clients directly impacts revenue retention and growth. This position is specific to the Commodities segment. By working with our clients in the field daily, Associate Account Managers educate and spread awareness in the market place about S&P Global Market Intelligence’s capabilities. Associate Account Managers also interact with clients to achieve a deep understanding of client business models, issues and needs. What's in it for you? : Collaborative work environment, with regular mentoring from peers and leadership Unlimited growth potential Flexible work environment High visibility role, interacting with existing and potential clients daily Responsibilities: Provide high touch client service to gain user acceptance and have services integrated into client workflow Deliver client training (on-site and via WebEx) on product functionality and new releases specific to user job function Monitor product usage to ensure client retention and identify upsell opportunities Work and coordinate with Sales Reps in account planning and renewals Track market and customer developments and trends Understand customer problems and suggests ways to help clients address them Accountable for contributing to the achievement of sales goals for the assigned sales team and retention of revenue What we are looking for: Basic Qualifications: Bachelor’s degree (Finance, Economics or related field preferred) 1-3 years’ work experience in the energy industry Knowledge of finance and accounting principles is a plus Strong presentation, multitasking and customer service skills Positive, proactive attitude and ability to work well in teams Proved record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of customer satisfaction. Exceptional skills in listening to clients, articulating ideas and complex information in a clear and structured manner Demonstrate sound ability to analyze client information quickly, respond logically, and use data to influence client purchase decisions Strong MS office (Word, Excel, PowerPoint) skills are required, and any knowledge of CRM databases (such as Salesforce.com) would be advantageous The Grade: (for internal purposes only): G10 Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $65,000 to $85,000. Base salary ranges may vary by geographic location. In addition to base compensation, this role is eligible for an annual sales commission plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. About Company Statement: S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 275037 Posted On: 2022-07-02 Location: Boulder, Colorado, United States