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Project Based Call Center Representative - Chesapeake, VA
United States , Chesapeake Beach
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Posted: 2022-07-02
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Job Overview & Requirements
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«out Conduent Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Description Project based Call Center Representative- Onsite role (Supporting Multi-Factor Authentication) Conduent Business Services- Chesapeake, VA From August to December with opportunities for permanent work following the assignment FT Temp $15.07+ team atmosphere Operation hours are 8AM – 8PM Mon-Friday (8 hour assigned within timeframe) Do you love helping people solve complex problems and delivering solutions? Join our Customer Experience team! About the Call center Representative role: As a member of the call center team, you will help our clients employees by taking calls and actively listening, while assisting with the set-up of MFA (Multi-Factor Authentication). You will manage a steady volume of incoming calls from customers while navigating through multiple systems. This position is a Project based position that runs from August to December is a busy time for Conduent and we expect that we will have multiple positions available for you! While the work will start on site, our goal is to get you working from home once you meet the Production, attendance, and internet speed requirements of the role. Be part of the future Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! About Conduent Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Requirements We’re looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Call Center/Customer service experience Excellent communication skills Must live in Chesapeake area or have the ability to commute Keyboarding and MS Office proficiency Great problem-solving skills Ability to effectively multi-task High school diploma, GED or college degree Ability to successfully complete a mandatory paid training program Below is what you’ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes) Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes) If you qualify for the role, a recruiter will reach out to discuss the opportunity! Closing Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the
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Job Summary
Category
Customer Service
Country
United States
City
Chesapeake Beach
Employment Type
Full Time
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