L&D Learning Studio: Live/Virtual Design & Development Senior Manager

<br>A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.
As part of our Learning and Development Design and Curriculum team, you’ll help lead the design process for all PwC traditional classroom and technology enabled learning solutions. You’ll be working with subject matter specialists, programme directors/managers and project teams to strategise effective ways to educate and train our people on industry related materials.<br><br><p>To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.</p><p></p><p>As a Senior Manager, you&
39;ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:</p><p></p><ul><li>Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.</li><li>Deal effectively with ambiguous and unstructured problems and situations.</li><li>Initiate open and candid coaching conversations at all levels.</li><li>Move easily between big picture thinking and managing relevant detail.</li><li>Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.</li><li>Contribute technical knowledge in area of specialism.</li><li>Contribute to an environment where people and technology thrive together to accomplish more than they could apart.</li><li>Navigate the complexities of cross-border and/or diverse teams and engagements.</li><li>Initiate and lead open conversations with teams, clients and stakeholders to build trust.</li><li>Uphold the firm&
39;s code of ethics and business conduct.</li></ul><p></p><p></p><p></p><br><br><p><b><u>Job Requirements and Preferences</u></b><span>:</span><br /><br /><b><u>Basic Qualifications</u></b><span>:</span><br /><br /><b>Minimum Degree Required</b><span>:</span><br /><span>High School Diploma</span><br /><br /><b>Minimum Years of Experience</b><span>:</span><br /><span>6 year(s)</span><br /><br /><b><u>Preferred Qualifications</u></b><span>:</span><br /><br /><b>Degree Preferred</b><span>:</span><br /><span>Master Degree</span><br /><br /><b>Preferred Knowledge/Skills</b><span>:</span></p><p>Demonstrates intimate abilities and/or a proven record of success as a team leader:</p><ul><li>Leading large-scale initiatives with multiple stakeholders and work streams while delivering a high quality, impactful learning intervention spanning both live (conferences, classroom, virtual classroom) and digital solutions;</li><li>Utilizing adult learning theory and instructional design (including human centered design) to produce live/virtual and digital learning solutions;</li><li>Demonstrating an understanding of regulatory environments including NASBA CPE requirements and compliance standards, and how they apply to virtual and digital delivery formats;</li><li>Exhibiting knowledge of and ability to apply accessibility standards to design and implementation;</li><li>Designing for blended learning solutions that include educational technologies including self-study, mobile learning, virtual classroom solutions, job aides, and learning objects, electronic performance support, etc., and the applicable development processes/timelines and appropriate uses of these technologies;</li><li>Developing engaging content and innovative learning activities by gathering insights from Subject Matter Specialists from the business or externally including building rapport, setting context, defining objectives and timing for the process, and generally facilitating the process to obtain their input in a structured and disciplined manner;</li><li>Engaging any level of stakeholders in communicating the overall impact of a learning intervention to the business alongside the cause and effect of financial and human resources needed for completion of the project;</li><li>Collaborating across a learning organization to create the most effective, efficient, and impactful solution;</li><li>Applying both agile and waterfall project management including creating project and/or sprint plans for all sizes of projects, driving milestones, meeting deadlines, managing to budget, and reprioritizing as needed to complete timely delivery of projects; managing projects from inception to completion;</li><li>Establishing effective networks and managing project teams including on-shore, off-shore, contractors, and vendors across multiple functional groups;</li><li>Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation;</li><li>Managing multiple priorities and proactively troubleshooting and problem solving on a real-time basis, escalating as appropriate; and,</li><li>Coaching staff including providing timely meaningful written and verbal feedback.</li></ul><p>Demonstrates intimate abilities and/or a proven record of success as a team leader in a professional services environment utilizing an array of digital skills to drive higher value, lower cost, and a tech-enabled learning experience, including:</p><ul><li>Using design thinking (including persona development, affinity mapping, journey mapping, and prototyping);</li><li>Using agile project management techniques (including sprint planning, backlog management and sprint review);</li><li>Maintaining knowledge of current and emerging learning technology trends and experience innovating with new learning technology tools;</li><li>Analyzing data and communicating data insights to drive decision making (leveraging market leading tools such as Alteryx, Tableau, etc.); and,</li><li>Leveraging the Google suite of tools to drive efficiency, productivity, and collaboration.</li></ul><br>At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.<br><br>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.<br><br>All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.<br><br>For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.<br><br>For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsseniormanager. <span style='display:none'>350623 350623WD</span><br><br>
LI-Remote