Creative Account Manager - Senior Manager

<br>A career in Sales and Marketing, within Internal Firm Services, will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. You’ll focus on designing, developing, and implementing communication programmes and media events to promote and sell the PwC’s brand and services as well as contribute to and evaluating our pricing strategies in the marketplace.
Our Engagement Account Management team is responsible for developing long term relationships with clients and managing our sales targets. You’ll act as the engagement account point of contact, manage engagement financials and budget, supervise other account executives, and manage account transactions and performance.<br><br><p>To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.</p><p></p><p>As a Senior Manager, you&
39;ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:</p><p></p><ul><li>Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.</li><li>Deal effectively with ambiguous and unstructured problems and situations.</li><li>Initiate open and candid coaching conversations at all levels.</li><li>Move easily between big picture thinking and managing relevant detail.</li><li>Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.</li><li>Contribute technical knowledge in area of specialism.</li><li>Contribute to an environment where people and technology thrive together to accomplish more than they could apart.</li><li>Navigate the complexities of cross-border and/or diverse teams and engagements.</li><li>Initiate and lead open conversations with teams, clients and stakeholders to build trust.</li><li>Uphold the firm&
39;s code of ethics and business conduct.</li></ul><p></p><p></p><p></p><br><br><p><b><u>Job Requirements and Preferences</u></b><span>:</span><br /><br /><b><u>Basic Qualifications</u></b><span>:</span><br /><br /><b>Minimum Degree Required</b><span>:</span><br /><span>High School Diploma</span><br /><br /><b>Minimum Years of Experience</b><span>:</span><br /><span>6 year(s)</span><br /><br /><b><u>Preferred Qualifications</u></b><span>:</span><br /><br /><b>Degree Preferred</b><span>:</span><br /><span>Bachelor Degree</span><br /><br /><b>Preferred Knowledge/Skills</b><span>:</span></p><p>Demonstrates intimate-level, abilities success with managing the identification and addressing of client needs:</p><ul><li>Working with teams to make sure that content is effectively leveraged in the online environment to support U.S. leadership&
39;s strategy;</li><li>Strategizing creatively and brainstorming with clients on ways to develop successful marketing strategies;</li><li>Defining complex project requirements and manages the execution and delivery of work performed by creative team members;</li><li>Making sure that content, messaging and online experience reflect the firm&
39;s strategic, brand and business development objectives;</li><li>Conducting regular page audits of pwc.com/us to continuously improve user experience, content presentation, cross promotion and risk management;</li><li>Providing SEO guidance, online writing, editing and proof-reading support when needed;</li><li>Implementing emerge media where appropriate to promote Firmwide initiatives, drawing on subject matter specialists in a shared service pool;</li><li>Developing content development guidelines and aids;</li><li>Representing pwc.com/us as necessary in cross-channel working groups;</li><li>Working in concert with Sector, LOS, and/or Geographic marketing network leaders to make sure the brand experience is properly embedded in the go-to-market channels, service development, and relationship-building initiatives;</li><li>Executing all aspects of account management across the marketing mix that builds brand equity and develops client relationships;</li><li>Collaborating with Digital Engagement Sr Manager to manage pwc.com/us including the IA, content strategy and the rollout of features and functionality;</li><li>Liaising with internal clients, project managing small to large scale creative projects and gathering research and data for digital solutions;</li><li>Evaluating, analyzing and interpreting the voice of the customer and market research information from a variety of sources and applies that learning to drive Creative Team Offerings;</li><li>Working cross functionally with designers, content specialist, technical developers, Account Managers, marketing, PR and data analysts to deliver industry leading digital experiences;</li><li>Understanding competitive positioning in order to contribute to the development of messaging and marketing strategies;</li><li>Managing multiple, concurrent projects in various phases of ideation, execution, or delivery;</li><li>Possessing a comprehensive knowledge of Creative team capabilities, both traditional and digital;     </li><li>Supporting efforts to maintain brand consistency in oversight of priority programs and campaigns;</li><li>Creating offerings for subject matter specialist; </li><li>Coaching and developing staff;</li><li>Creating engaging content and user experience to drive cross promotion of Firm’s service capabilities, offerings, and thought leadership, and succeeds in driving high conversion rates;</li><li>Having knowledge of web analytics and industry leading practices;</li><li>Working with the Marketing and the Sales teams as well as Careers, Diversity, Alumni and Communities to educate them on industry leading practices for online communication;</li><li>Looking for ways to incorporate new and innovative technologies to reach multiple, diverse and changing audience groups;</li><li>Interpreting metrics and recommends steps to achieve firm goals; and,</li><li>Bringing subject matter skills from throughout the Creative organization to deliver impactful and measurable solutions as a trusted business advisor.</li></ul><br>At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.<br><br>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.<br><br>All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.<br><br>For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.<br><br>For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsseniormanager. <span style='display:none'>326076 326076WD</span><br><br>
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