Channel Reconciliation Analyst (US shift)

S&P Global Commodity Insights The Role: This position is aligned to Channel Operations and will be responsible for supporting the Channel Management group, ensuring accuracy and consistency between product and fulfillment systems and Channel Partner distribution, helping to launch new distribution partners and products, and supporting processes surrounding S&P Global Commodity Insights Channel Partnerships. Grade/Level (relevant for internal applicants only): 9 The Location: Pasig City, Philippines Responsibilities: General Operations • Liaise with Channel Partners and Commodity Insights internal departments as necessary to facilitate operational processes • Provide the highest level of support to assist with client resolutions concerning Channel fulfillment queries • Perform timely Company/User/Product reconciliations for manually Channel Partner platforms • Support onboarding of new Channel Partners as well as roll out new products and enhancements across Channel Partners • Ensure Channel Operations issues are identified and resolved timely • Participate in ad-hoc projects facilitating new and existing processes between Commodity Insights and Channel Partners. • Support programs to enable Commodity Insights channel partners to drive new business growth • Investigate discrepancies in Channel ACV and revenue reporting • Address internal and external Sales Rep queries, including billing queries General Performance Reports • Report on Channel activity and lead generation • Facilitate Channel Partner Pipeline • Advanced level reporting and in-depth analysis of reports related to Channel Partner activity and revenue • Ad-hoc reports in support of Channel Management initiatives Champion on Processes/ Systems • Update teams on enhancements and new processes such as channel lead generation • Ensure Data Governance / Compliance and satisfaction of corporate audit requirements • Facilitate Channel Partner platform governance • Support management of partner contracts details in Salesforce • Analysis of product offerings and subsequent reconciliation with internal systems and feeds Qualifications: • 3-5 years of direct work experience in sales operations or channel operations/reporting analysis • University degree • Superior MS Excel Skills (Formulas, Nested pivot tables, Macros) • Experience working with confidential information and maintaining confidentiality • High degree of integrity • Strong problem-solving analytic skills • Excellent attention to detail • Strong written and oral communications skills a must • Able to prioritize and manage multiple projects and tasks concurrently while working in a fast paced environment with tight deadlines and specific requirements • Experience developing business reports. Able to manage, analyze and integrate data from multiple sources and in multiple formats with the end goal of creating useful business reports • Able to act proactively as well as be a creative thinker • Highly motivated team player and strong individual contributor • Savvy at identifying and properly handling complex issues • Preferred skills in using systems like Salesforce, Einstein, Tableau, and CMS platforms • Must be able to work in US Eastern time zone S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Commodity Insights enables organizations to create long-term, sustainable value with data and insights for a complete view on the global energy and commodities markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 274121 Posted On: 2022-06-29 Location: Pasig City, Philippines