PPS Technical Analyst

Auto req ID: 335099BR Essential Functions • Analyze system data to ensure health metrics and system uptime service levels are met • Research hardware and software specification to determine appropriate corrective actions • Manage electronic security system daily activities to ensure they are operating effectively • Coordinate software/hardware updates and communicate results at system change control meetings • Schedule service calls for equipment that need serviced and validate functionality once complete • Effectively communicate to management and key stake holders on performance metric results and advise on continuous improvement opportunities • Configure and test equipment installed by others Minimum Education Associates degree in Computer Science or Security related field, Bachelor degree in Engineering preferred or 2 years in system operations or security equipment installation in lieu of degree. Minimum Experience • 2 years systems operations, security equipment installations and configurations required. Required Skills, Abilities and / or Licensure • Software skills, including use of Microsoft Office software and web-based applications. • Verbal and written communication and presentation skills necessary to communicate with all levels of management. • Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve goals. • Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions. • Troubleshooting complex problems • Read and understand hardware/software specification documentation and drawings • Multi-task at a high level • Understand networking concepts and wiring standardsCity: Moon Township State: Pennsylvania