Business Services Executive

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BUSINESS SERVICES EXECUTIVE</p>
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Key Objectives:</p>
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To provide business services to help our client support their members and customers</p>
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Follow relevant processes and procedures to deliver our objectives</p>
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Support the Finance and Business Services Manager and colleagues</p>
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Be passionate about customer service </p>
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Help to develop, improve and streamline systems and processes </p>
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Contribute to the development of the client by suggesting ideas that improve customer service, </p>
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internal communication and ways in which the organisation could work more effectively</p>
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Such other tasks as might be appropriate, advised to you from time to time</p>
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A willingness to learn and a can-do attitude are essential for success in this role</p>
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Experience required</p>
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Passionate, motivated and with a can-do attitude</p>
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Highly literate and numerate with strong Word, Excel and Outlook skills</p>
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Organised and diligent with excellent attention to detail</p>
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Able to remain cool, calm and collected under pressure</p>
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A customer service champion for internal and external customers</p>
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Confident dealing with people face to face and by telephone</p>
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