Cloud Engineer III

Overview Information Technology at PNNL is a diverse team of computing and technology professionals with a clear mandate to leverage human-centered design to re-imagine how digital technologies can improve the research experience, enable data-driven insights for decision makers, enhance the efficiency of getting work done at the laboratory, and accelerate PNNL’s scientific discovery. Come join this talented family of designers, engineers, cyber security experts, analysts, and product managers as they partner with multi-disciplinary teams across the laboratory to advance a bold digital transformation agenda – leveraging the latest in cloud architectures, agile, user experiences, and continuous integration/continuous delivery to create the PNNL Digital Workplace. Responsibilities PNNL is looking for a Cloud Engineer responsible for reviewing, analyzing, troubleshooting, implementing, and managing cloud-based and hybrid environments. The role includes working on core capabilities to help manage and run an environment with 100's of accounts, projects, and subscriptions. You will have opportunities to embed with research projects that are utilizing cloud to change the world. We’re a lifetime learning institution and there will be ample opportunity to expand your skills working in a dynamic environment that heavily leverages automation. We support AWS, Azure, GCP, and government and classified versions of those environments. What You Will Do: Implement and manage cloud-based automation, infrastructure, and other tasks Implement and enhance cloud-based systems in providers such as Amazon Web Services, Microsoft Azure, and GCP Use your strong understanding of the underlying systems and technology to work independently on projects and assigned tasks Potentially implement container-based (e.g., Kubernetes) and serverless (e.g., AWS Lambda) systems that integrate with traditional systems Create deployment automation processes Work in a DevOps environment Participate in our scrum process, tracking your work in process, updating your tasks regularly, and peer validating the work of others, participate in weekly planning meetings and technical help sessions, ensuring you understand your work for the week Develop code as needed to implement changes, enhance existing processes, and support customer requests. Use Git effectively, track work in branches, submit pull requests for completed work and always maintain awareness of open branches to ensure clean merges and safe execution of changes Continuously improve our services and create tutorials and videos that enable others. Support Researchers: Diagnose cloud and application performance issues and perform root-cause analysis. Interact with engineers and researchers to build, troubleshoot, secure, and optimize their workloads. Identify and implement optimal cloud-based solutions to meet customer requirements Engage with clients via tickets, email, direct communication channels such as Teams, and periodic meetings. Follow our ticket resolution process to ensure that researchers receive timely responses and correctly set their expectations. Fully embed with their research teams, responsibility for the cloud engineering aspects of their environments. Who We Are Looking For: Driven. You are a self-starter who isn’t afraid to try new things or take on new challenges. Creative. You bring imagination and purposeful thought to your work, putting conventional ideas together in unconventional ways. You approach problem-solving with curiosity and a fresh perspective, sparking innovation Eager to Learn. You are continually learning and improving yourself and your team. In addition to certifications, education, and overall industry experience, you demonstrate your skills in the focus areas of this job description. You are comfortable supporting multiple research efforts, ready to jump into an established, fast-moving team, contribute immediately, be willing and prepared to be coached, and have excellent communication skills with both customers and teammates. We expect the following core skills that are necessary to support the objectives of this role: Hands-on experience with at least one of Amazon Web Services (preferred), Microsoft Azure, or Google Cloud Platform and the ability to learn about all three. Ability to read and write intermediate code. Know at least one modern object-oriented programming language (Python preferred) Degree in Information Science / Information Technology, Data Science, Computer Science, Engineering or equivalent industry experience Strong foundation in Core Cloud Services – Compute, Networking, Storage, Identity Problem-solving skills and ability to work through ambiguity Effective communication skills to lead technical discussions and engage with customers
LI-Remote Qualifications Minimum Qualifications: BS/BA with 5 years of experience MS/MA with 3 years of experience PhD with 1 year of experience Preferred Qualifications: Cloud: Three to five years of hands-on experience with at least one of Amazon Web Services (preferred), Microsoft Azure, or Google Cloud Platform and the ability to learn about all three. Relevant certifications such as Amazon Web Services (AWS) Solutions Architect and a portfolio of work that demonstrates your role in designing, implementing, and managing cloud-based systems as required in this role. Hands-on experience with additional non-core AWS, Azure, or GCP cloud services Development: Experience developing in Python and PowerShell / DevOps Python Unit Testing and Test-Driven Development Azure Functions, AWS Lambda, Cloudformation, Azure Automation Hands-on experience in related IT skill sets: Linux and Windows operating systems and containers Managing or developing application stacks Machine Learning/Artificial Intelligence and Databricks High Performance Computing Network engineering Cyber Security Configuration management frameworks such as Ansible, Puppet, Terraform, or Chef Hazardous Working Conditions/Environment No hazardous working conditions / environment are anticipated for this position. Additional Information Due to business needs and client space, US Citizenship is required: The Pacific Northwest National Laboratory is subject to the Department of Energy Unclassified Foreign Visits & Assignment Program site, information, technologies, and equipment access requirements. referral eligible Testing Designated Position Not Applicable About PNNL Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful fundamental science challenges and important global priorities spanning climate and coastal research, national security, and energy resiliency; here is your chance to be one of them! At PNNL, you will find an exciting research environment and excellent benefits including health insurance, 401k, pension and flexible work schedules and locations as part of our hybrid workplace. PNNL has multiple campuses, with our main campus located in eastern Washington State—the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab’s campus is only a 45-minute flight (or ~3-hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs. Commitment to Excellence, Diversity, Equity, Inclusion, and Equal Employment Opportunity Our laboratory is committed to a diverse and inclusive work environment dedicated to solving critical challenges in fundamental sciences, national security, and energy resiliency. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. In support of this commitment, we encourage people of all racial/ethnic identities, women, veterans, and individuals with disabilities to apply for employment. Pacific Northwest National Laboratory considers all applicants for employment without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws. We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at [email protected]. Drug Free Workplace PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs. Mandatory Requirements Battelle requires employees to have a COVID-19 vaccine as a condition of employment, subject to accommodation. Applicants are required to disclose their vaccination status following a conditional offer of employment and must attest to being fully vaccinated with a Center for Disease Control (CDC)-approved COVID-19 vaccination, or provide documentation of need for medical or religious exemption from the COVID-19 vaccination requirement.