Senior Executive - Customer Service (EH) - Belgaum

Pre- requisites : 1. BE/ Diploma in Electrical / Electronics or similar qualification 2.Good Knowledge on Low Voltage drives with commissioning / service exposure of +5 years (for BE) / +8 years (for Diploma) exeperience in drives. 3. Application knowledge in the industry area of Metal / Cement / Sugar / Cranes / Petrochemical / Paper etc. 4.Good communication skills & service attitude is important. 5. Travelling on short notice and to serve customers 6. Know how on Siemens Drives & Motors will be considered as additional benefit 1. To provide breakdown service support to customers at a short notice and ensure customer delight. Engineer will be stationed at Bellary & also, need to support customers in Banglore region. 2. To drive service business portfolio ( service contract , retrofits , spare parts , repairs ) for low voltage drives & low voltage motors 3. To provide lead generation to sales team for business growth 4. To monitor & take actions on open calls , escalated cases, machine up-time, service business targets etc. 5. Focus on industry segment like Metal / Cement / Sugar / Cranes apart from discrete industries which is in line with our portfolio growth commitment 6. To drive digitalization portfolio in drives & LV Motors Organization: Digital Industries Company: Siemens Limited Experience Level: Early Professional Job Type: Full-time