HR Reporting Analyst

‘Why Consumer Healthcare?’ In GSK Consumer Healthcare, we are on an incredible journey as we prepare to create a new, standalone, world leading company with a 100% single-minded focus on everyday health. We are doing this at a time when the work we do has never mattered more. With the COVID pandemic, people are increasingly looking for ways to manage their own health and wellbeing and to take care of their families. This is where we come in. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we are uniquely placed to deliver better everyday health to millions of people around the world and grow a strong, successful business. This is an opportunity to be part of something special.” As a , we empower you to be yourself, share ideas and work collaboratively HR Reporting Analyst HR Reporting Analyst is responsible for supporting the timely creation of standard and/or ad hoc HR reports for review by executives, managers, HR colleagues, regulators and/or other stakeholders. They are accountable for ensuring that, wherever possible, operational needs are met through: existing standard reports; user self-service; report scheduling; and automation to minimize the manual manipulation of data and reporting. In this role you will… Work to meet expected service levels and business performance goals by performing HR Reporting day-to-day delivery of services. Generate standard, ad hoc reports and teach requesters how to pull the data via Workday to support the self-service model. Maintain or update business intelligence tools, databases, dashboards, systems, or methods. Identify HR Reporting areas for improvement on daily operational processes and provide support to implement these initiatives by highlighting and discussing key changes/improvement programs with the HR Reporting Manager and/or People & Data Analytics Centre of Expertise (COE) Fully documents all cases in case management application as required. Take ownership of all HR Reporting assigned tasks, initiatives, and inquiries and make sure that they are resolved / completed efficiently and with a superior level of quality. Assist and encourage users / customers to make effective use of self-service options, systems, products, services, etc. to drive rapid resolution and empower customers; educate and inform customers of the full range of Global Services HR Services available to them. Attend to and process enquiries and request by applying HR Reporting standard operating procedures and utilizing problem solving skills for resolution. Respond to requests / enquiries from customers as prioritized by management and execute on the key tasks and activities in accordance with defined procedures and guidelines. Investigate issue areas and determine methods of mitigation to resolve problems within acceptable timeframes, routing or escalating inquiries as appropriate in order to uphold effective and timely resolution. Why you? Qualifications & Skills: Successful completion of secondary/high school, with good mathematics. Understanding of basic statistics and logical thinking One year’s experience working in a reporting role Preferably working within an HR environment Strong customer service skills Fluent spoken and written command of English language skills. Proficient in utilizing MS Excel Demonstrate analytical and problem-solving skills Strong organization skills, attention to detail, accuracy and follow through to resolve any outstanding issues Demonstrate a high degree of confidentiality and sensitivity as it relates to employee data and be trusted to secure and maintain confidential information Ability to accurately collect information in order to understand and assess the clients' needs and situation Computer literate with knowledge of common office productivity software and the ability to learn case management software applications. Preferred Qualifications & Skills: University Degree e.g for mathematical or technical subjects, including IT Workday system experience is a plus Prior HR Reporting experience is a plus Prior experience using ServiceNow would be a plus Strong customer service skills A sense of urgency in solving customer report requests to ensure timely resolution and an ability to work under pressure, handle multiple report request simultaneously and meet deadlines Why GSK Consumer Healthcare? Career at one of the leading global healthcare companies Contract of employment Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit) Life insurance and pension plan Private medical package with additional preventive healthcare services for employees and their eligible counterparts Sports cards (Multisport) Possibilities of development within the role and company’s structure Personalized learning approach (mentoring, online training’ platforms: Pluralsight, Business Skills, Harvard Manage Mentor, Skillsoft and external training) Extensive support of work life balance (flexible working solutions, short Fridays option, health & well-being activities) Supportive community and integration events Modern office with creative rooms, fresh fruits everyday Free car and bike parking, locker rooms and showers *LI-GSK G7 If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit GSK’s Transparency Reporting For the Record site.