¬counts Receivable Supervisor

êton’s Electrical Sector, Critical Power & Digital Infrastructure (CPDI) division is currently seeking an Accounts Receivable Supervisor to join our team. This position is based in Richmond, VA. Position Overview: The Accounts Receivable Supervisor is responsible for managing a portfolio of customers for DCPD and $30 million in accounts receivable with regards to receivable collections, order review and release as well as a team of 3 A/R Analysts/Clerks. This will include, but not limited to customers with special terms and conditions. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. In this function you will: Monitor and supervise the execution of shipper report and billing to customers on daily basis. Preparation of manual invoices as necessary and update with Freight and Tax as applicable. Provide financial support to Credit Team and Customer Service team to control credit exposure, effect timely payment, and minimize risk of customer disputes. Own and manage DSO goals per profit plan. Follow-up with customers on aged receivables. Full coordination of delivery and billing, including multiple product lines and respective sequencing of project orders to fulfill external customer project. Handles a variety of pre-sales and post-sales requirement including but not limited to customer credit applications reviews, risk assessment and customer setup, customer financials analysis, customer past due aging analysis, bad debt analysis as well as deduction and chargeback aging reviews with resolutions, revenue recognition, create and recording of credit memos. Provide assistance to sales functions across ESA and external customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, repair/warranty request, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration. Negotiate customer disputes to final resolution and document root cause. Suggests process improvements and proposes possible solutions, including, but not limited to reducing terms and improving work process. Analyzes reoccurring issues and take preventative actions when appropriate. Interfaces with internal functional teams such as sales/marketing, customer service, contracts, shipping and cash application to facilitate payment, resolve discrepancies, and reduce past dues. Retains accurate credit, collection and tax files for audit purposes and to assist in the development of collection strategies. Maintains accurate and applicable collection notes to ensure appropriate follow up. Prepare monthly balance sheet reconciliations in alignment with GAAP, SOX and Corporate Financial Policies. Supports Annual Profit Plan. Qualifications Basic Qualifications: Bachelor's degree from an accredited institution Minimum five (5) years of Accounts Receivable/Credit experience Must be legally authorized to work in the United States without company sponsorship now or in the future. No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Richmond, VA. will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation Preferred qualifications: MBA or Master’s degree from an accredited institution Prior experience in systems including SAP, Oracle Financials, Salesforce, Encore/Khalix and/or HFM Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: [email protected] What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Finance/Accounting Region: North America – US/Puerto Rico Organization: CPDI PDI Job Level: Team Leader/Supervisor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: Yes, 10 % of the Time