Sr. Manager, NA SAP Basis lead

Auto req ID: 278681BR Job Description Landscape Management Lead is responsible for the delivery and support of high-quality technical solution and operations of NA SAP solution including PGT delivered solutions. This role will manage complex technical application landscape, partner with other IT orgs such as (DevOps, I&O, Ent. Architecture, etc.) to identify, plan, execute and deliver quality solutions for SAP operations. The role is also responsible for working with the leadership on prioritizing the plan and funding needs, aligning with each stakeholder on execution plan, engaging with vendor(s) to build overall resource and delivery plan and successfully delivering the work streams. The role requires a person with extensive SAP technical experience and also have the ability to work with all sectors teams and vendors to perform the tasks with minimal user impact. Key Accountabilities: Accountable for NA Sector all SAP Systems operations - on-premise, PGT, common/global systems, maintaining health and hygiene, ensuring optimal performance and minimal unplanned downtime Accountable for leading NA ELM related critical incidents, root cause analysis, implementing lessons learned Support vulnerability management SLA’s of the NA SAP systems. Accountable for staffing, supporting, managing ELM escalations for operations and execution of the projects, TCO and Hypercare phases of the project Required to comfortably work across multiple technical teams like Infrastructure, AppDev, Middleware, Planning, Testing, DBA and other functional teams Responsible for managing SAP Basis resources, both internal and vendor resources Responsible for leading the Landscape Management team in critical incidents, RCAs and implementing lessons learned Accountable for maintaining optimal performance of systems, implementing Early Watch Alert report/SAP service reports recommendations, and continuous improvement activities Strong analytical and troubleshooting skills Excellent written and verbal communication skills with a track record of senior-level leadership interaction, communication, and presentation experience. Must be highly self-motivated individual, with a track record of driving competing & conflicting priorities Able to work autonomously with minimal supervision while consistently meeting objectives Ability to work collaboratively with various Business Partners as well as internal and external technical teams Demonstrated experience gathering, analyzing, distilling and summarizing Business requirements Ability to Lead, Coach and Develop a team of high caliber IT professionals setting objectives and managing day to day to deliver results Strong experience working with software development and technology solution providers Knowledge and background of PepsiCo infrastructure (servers, setup, and configuration) and experience troubleshooting operational issues, on mobile platforms is a plus. Working knowledge of databases such as HANA, Oracle and Teradata. Experience working with ABAP, SQL, stored procedures is a plus. Participate in solution strategy planning and application analytics, providing “out of the box” thinking to identify new opportunities to innovate and create lasting capability. Seek new or existing technology solutions in order to Prototype and formulate refined, creative solutions like ZDO etc. Create SOWs, incorporating aligned requirements and leading respective meetings to ensure understanding and alignment Must be willing and able to travel up to 15% of time COVID-19 vaccination is a condition of employment for this role. Please note that all such company vaccine requirements provide the opportunity to request an approved accommodation or exemption under applicable law. Travel Requirements: Less than 20% Qualifications/Requirements Bachelor’s degree required 15+ years of total IT experience Minimum 10 years SAP Basis Administration work experience 2+ years of people management experience is a plus SAP Certificates are a plus Ability to work collaboratively across project teams Ability to work flexible hours based on varying business requirements Knowledge and experience in at least three of the following SAP components: ECC 6.0 EHP 6, CRM 7.0, SCM 7.0, SRM 4.0, XI/PI/PO, BW 7.31 on Hana, Enterprise Portal 7.5, Solman 7.2, and in general technology stacks of NetWeaver 6.40 through 7.5 Strong analytical skills Attention to detail, structured and methodical Requires excellent English communication skills including written, verbal, and presentation Demonstrated ability to effectively communicate with all levels of the organization Differentiating competencies: Ability to remain composed during high-stress events Ability to follow approved control procedures Awareness of all relevant SOX IT control Ability to lead diverse teams Ability to handle multiple high priority tasks Ability to lead resolution of complex application problems through collaborative troubleshooting Ability to work in matrixed environment Ability to work flexible work hours to meet varying business requirements Relocation Eligible: Not Eligible for Relocation Job Type: Regular All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy Please view our Pay Transparency Statement