Site Support Engineer

Site Support Engineer Location: Poland, Kutno Roles and Responsibilities: Supporting Site/users to ensure that all issues are resolved within SLA and ensuring customer is happy with service. Being the primary contact on technical- and service-related problems Solving any data-sharing issues Fix hardware failures on Desk-tops and laptops Diagnosing the root cause of mechanical failures using established procedures and deciding on effective resolutions is vital for Desk-side support Mandatory Skills/Experience: Min. 1 year of experience in Technical Support Site Support technicians should be self-motivated individuals with strong communication skills and a knack for problem-solving. Experience with Windows/Andriod and applications primarily Familiarity with computer networks Good communication and writing skills Good time management