Customer Service Specialist

<b>Customer Service Specialist - Supply chain</b><br> <br> <b>Mission</b><br> <br> The Customer Service Specialist is responsible for processing customer orders, handling order entry and shipment scheduling. The Customer Service Specialist performs necessary functions to meet customer requirements on a timely basis.<br> <br> <b>Responsibilities:</b><br> <ul> <li> Coordinate orders and shipments between Manufacturing and customers.</li> <li> Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.</li> <li> Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders.</li> <li> Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.</li> </ul> <br> <b>Requirements:</b><br> <ul> <li> 0 - 2 years of experience in related fields.</li> <li> Professional degree in Industrial Engineer, Business administration or Supply chain related studies.</li> <li> Advanced English Level</li> </ul>