Operational Excellence Manager

«out the Role: Operation Excellence Manager is in charge to lead FS operation performance towards excellence by improving processes, governance and efficiency of tendering and Execution in countries, leveraging tools and digitization (BFS, CPQ, Onsite). He /she is in charge of planning and implement FS global strategic initiatives through AEP (Safety/Cyber/Productivity (including Subcontractor)/Tendering & Delivery/Readiness to launch new offers) on top of local plan. He/she is responsible for productivity, efficiency and cost optimization of the Field Services execution organization. This role works as the data analytics center for the execution team and is responsible for deriving meaningful insights for continuously improving the processes within the function. Activities and areas of responsibility : Set up the governance to deliver all initiatives under the Annual Execution Plan (AEP). Ensure progress review on initiatives across Safety & Cybersecurity, Customer Satisfaction, Partners, Productivity, Tendering and Delivery domains Operating model & E2E service processes and playbooks deployment and compliance Digitization – Ensure good implementation & adoption of FS Execution tools (BFS, CPQ, Onsite..) and (global applications and productivity tools) and FSR enablement, cybersecurity. Responsible to drive initiatives through the Field Services Execution organization to improve productivity through efficiency creation on time: (Standard time), labor utilization (Utilization rate/ billable rate/ overtime Hourly rate process organizational efficiency (capacity planning/ structure ratio/ under or over absorption). Cost management – warranty costs, project costs for improved GM Balance score card reporting and monitoring for Services Execution Business analytics for Execution – support coverage/footprint, product failure rates, open work orders, DVC timesheet adherence, efficiency, DVC/MBC tracking SPS deployment within Execution and Process Excellence/ continuous improvement programs Key Success Factors: Ability to build trust, engage cross functional teams, manage conflicts and create win-win relationship. Ability to manage and understand the data, evaluate the trends and address the proper actions to mitigate all deviations Education and skills: Education Engineering and/or Business University Degree Technical requirements FS business & strategy knowledge, SE FS Finance essentials Language requirements English fluency is a must Let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue 137 000+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.