Director of Cloud & Middleware Engineering - IT End User Computing - Digital and Technology Partners

Strength Through Diversity Ground breaking science. Advancing medicine. Healing made personal. Director of Cloud & Middleware Engineering - IT End User Computing - Digital and Technology Partners Req
2785052 Roles & Responsibilities: Directs the utilization of information system resources and plans, designs, and implements organization wide information systems and technologies. Manage Cloud Engineering, VMware and Citrix Engineering teams. Coordinates planning, design, implementation, and technical support of organization wide information systems IaaS, IaC, PaaS, SaaS, hybrid cloud and on premises hyper converged infrastructure. Develops plans and implements new technology adaption as part Cloud Computing transformation – SRE, IaC, Python, Terraform, Chef, Puppet, Ansible. Provide management, engineering and administrative support for the assigned areas – Cloud Engineering, Citrix Infrastructure and Citrix applications packaging, VMWare, Windows Servers OS, Server Hardware Engineering. Directs the utilization of information system resources and plans, designs, and implements organization wide information systems and technologies. Performs daily functions that include engineering, Level 3 system support, RCAs, implementation and software update/upgrade and co-ordination, and administrative audits to ensure accuracy of the complex institutional IT system, a segment of that system or a process. Resolves problems and may implement, configure and fine tune a system/process to monitor system health. Works closely with clients, vendors and project teams to determine support requirements and provides a resolution within defined standards. Implements prototype systems to test new software products and solutions. Assist with cross-divisional business requirements and troubleshooting. Act as a Project Lead. Ensures the provision of cost efficient information services and systems. Anticipate developments in fields of information technology. Write recommendations for management review of enhancements to existing systems through ongoing review. Maintains and augments manuals. Develops staff and monitor programs to support production services including staffing, standards, productivity analysis, cost factors, benefits realization, and operations processing. Responsible for the development of organization wide systems standards (Cloud Computing, hardware, software, server Operating Systems) policies and procedures. Perform related duties as assigned or requested. Requirements: Minimum Education (HS/GED; specialized training; degree and discipline) Bachelor’s degree in Computer Science or a related discipline is preferred. Minimum Related Experience 10+ years of experience in the engineering and support of an institutional IT system, a segment of that system or a process, with focus on VMware, Citrix and Windows Server Hardware & OS Engineering Azure and AWS work experience and/or relevant certification is a plus 5+ years IT management experience Must have excellent trouble-shooting and problem solving skills, analytical and methodical, and the ability to work independently and effectively with client and IT management, staff and vendors. Must have excellent communication and documentation skills, good organizational skills, and attentive to details Experience with scripting and automation is a plus Ability to create a bill of materials for Enterprise Infrastructure projects Must process good concepts and working knowledge of networking and routing protocols Must be a team players and willing to train others and share knowledge Strength Through Diversity The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by: Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong, and are able to professionally advance. We share the belief that all employees, regardless of job title or expertise, contribute to the patient experience and quality of patient care. Explore more about this opportunity and how you can help us write a new chapter in our history! Who We Are Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai. The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status. EOE including Veterans and Disabled