Senior Business Analyst, Global Supply Chain

At The Estée Lauder Companies (ELC), we believe that technology will power the future of beauty. Across more than 25 globally recognized brands sold in over 150 countries and territories, we use technology to reinvent and redefine how consumers worldwide explore and express their individual beauty. Infused throughout our organization is a passion for creativity and innovation and a desire to push the boundaries and invent the unexpected. Our Digital Technology Centers are made up of talented individuals who exemplify ELC’s heritage of high-performance, innovation, and family values. We’re looking for creators, leaders, and visionaries with the passion and imagination to shape the next generation of beauty products and experiences. We’re hiring technologists at all levels. The Estée Lauder Companies (ELC) Inc. is a Fortune 500, multinational manufacturer and marketer of prestige skincare, makeup, fragrance and hair care products, headquartered in New York City. As the global leader in prestige beauty, we touch over half a billion consumers a year. The company owns a diverse portfolio of brands, distributed internationally through both digital commerce and retail channels. The Lead Business Analyst will manage ongoing SAP ERP enhancements to support country-specific teams across the Europe, Middle East, and Africa (EMEA) region in the Supply Chain business. Enhancements can range from small defects to large efforts of setting up new DCs. The Lead BA will partner with development teams to solution, test, and deliver these changes in production. This role will also lead the Distributed Order Management System pilot and subsequent expansion to all EMEA markets. The Lead BA will liaise with stakeholders and global program owners, with responsibility and accountability to manage the initial pilot deployment and broader EMEA rollout. Key Activities Lead the design and associated documentation of multiple IT projects by creating requirements documents, use cases, user stories, workflows, wireframes and mockups within traditional SDLC and Agile frameworks. Demonstrate a high level of subject matter expertise in functional areas to bridge business requirements and IT solutions; provide technical direction and ensure adoption of best-practice solutions. Work as a technical support and liaison to designated IT personnel to provide clarification, support and feedback on enhancement requests and regular updates/releases; adhere to release schedules. Facilitate collaborative system and data design sessions with the user community, technical architecture resources, and development resources. Manage internal customer relationships and expectations by developing a communication process to keep others up to date on project scope and requirements. Help coordinate functional and user acceptance testing. Use research and experience to apply best practices to business process design. Create and maintain issue logs, meeting minutes, meeting schedules, project summaries, and updates. Serve as a functional/domain expert on the project team Be adept at identifying, quantifying, and managing project delivery risks Understand the elements of user experience and visual design and the application and benefits of a user-centered design process in the delivery of solutions Contribute to the development of project plans. Maintain a cursory understanding of new and emerging technologies and their potential client applications Evaluate potential software solutions, including off-the-shelf and open source components, and the system architecture to ensure that they meet business requirements. Manage Business Analysts through day to day operations and projects Lead ongoing reviews of business processes and developing optimization strategies Conducts meetings and presentations to share ideas and findings Participates in developing department and individual staff goals and objectives Qualifications Functional Skills Understanding of current and future technologies in the FMCG space around Supply Chain, Distribution and Logistics, B2B and B2C spaces. Business process modeling Application domain knowledge Requirements definition & management Strong interpersonal skills Flexibility and enthusiasm for taking on a dynamic portfolio of responsibilities Meticulous attention to detail, with the belief that no detail is too small to be overlooked An exceptional communicator and spirited collaborator Technical Skills and Qualifications Working knowledge of ERP (e.g. SAP) Sales & Distibution / Warehouse Management and/or Distribution Order Management platforms (e.g. Retail Unity) Proficient in MS Excel, MS Word, MS PowerPoint, JIRA Understanding of business functional areas Excellent written and oral communication skills Bachelor’s degree from accredited universities with strong academic records High Performing Leadership Competencies Understands how contributions fit into overall strategy Defines goals in support of strategic priorities Identifies resistance to change and proactively addresses obstacles Seeks opportunities to informally coach and develop others Recognizes and celebrates success Creates partnerships to achieve strategic priorities Refines goals based on new information Encourages creativity when problem-solving Proactively shares best practices and seeks diverse perspectives to arrive at the best solution Job: Information Technology Primary Location: RO-B-Bucharest Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: 2211373