Service Controller

Rentokil Initial Plc is a FTSE 50 global leader in support services, operating in c.80 countries and employing around 40,000 people.Voted a Management Times top 25 most admired company, we’re a business services company known for protecting people and enhancing lives worldwide. Job Description: ● Ensure, via service technicians, that our contractual SLA’s to our clients are being met ● Ensure client requests for information are routed to the relevant member of staff to deal with them as They are received ● Dealing with incoming service related enquiries ● Update daily KPI figures on the shared drive ● Ensure iCABS is up to date with the correct customer information and specification ● Provide information and post forms to the field teams as and when requested ● Ensure all service visits by technicians are allocated correctly ● Ensure, via service technicians, that our contractual obligations to our clients are met ● Enter rejected visits from PDA sync and work list ● Dealing with incoming service related telephone, email or post enquiries ● Check service technicians work lists and activity ● Processing on any sales paperwork jobs, service additions/deletions onto the system. ● Re-allocation of service areas to cover absence and holidays ● Send out renewal notices to customers in advance of expiry dates ● Provide information and post forms to the field teams as and when requested ● General admin,clerical and filing duties ● Other Ad hoc duties as and when required to support the Branch/Service Manager & Team Leaders Requirements Candidates must be Saudi nationality. Must have a Diploma. Experience 0 to 1 year. English language is a must. Good computer, communication, planning , and administration skills. Benefits Competitive Salary and attractive bonus scheme Working for an International brand In house training provided Internal growth and promotion