Senior Manager Product Development

Who are we hiring? As Senior Product Manager, you will be responsible for working with all brands across MSG Sports and MSG Entertainment to deliver best-in-class digital products, specifically mobile, app and web. You will work closely with IT, Brand Marketing, and several other groups to create and maintain a best-in-class experience across all our platforms. You will help drive priorities for all product requirements, user needs, and business objectives. This role will project manage, manage all reporting and communication back to stakeholders for all aspects of the Digital Platforms workload. The ideal candidate must be an always-on, self-starter who can problem-solve in a collaborative, extremely fast-paced, and highly dynamic culture. You must also have proven experience in digital product management, experience managing cross-functional teams, and experience working with outside creative and technology partners inn a matrix organization. What will you do? Create clear product, project plans and roadmaps, incorporating input from internal stakeholders, keeping business priorities and user needs at the forefront Help define the core product vision, goals, functionality and requirements Partner closely with IT/engineering teams and other internal stakeholders involved to manage the entire life cycle of the product from ideation and planning through launch Serve as the day-to-day voice of MSG when working with external partners, consolidating input and feedback from stakeholders and making decisions to keep development moving forward Inspect product work at the end of each development cycle and accept or reject work on behalf of business based on the originally agreed upon acceptance criteria Manage day-to-day digital content and ensure content and products meet business needs Primary driver of all SEO activity and best practices Work with data and analytics to understand current performance and recommend enhancements/reprioritizations Develop materials and presentations highlighting digital updates to share with MSG executive team 5-7 years of experience in project management in the digital platforms field Excellent interpersonal and communication skills, both written and in person. Excellent reporting experience Experience communicating with cross functional teams and leadership team members Strong consumer-driven mobile/website background and understanding with an excellent grasp of the digital challenges and core technologies that drive a media/commerce business Extensive knowledge of product and software development techniques and agile methodologies Technical fluency to know when to challenge developers and ask pertinent questions Deep experience in developing a web/mobile product and steering software developers and UX/UI designers Excellent analytical skills and highly proficient in A/B testing with strong user/consumer empathy and awareness driven by qualitative research results Flexibility to quickly adapt to rapidly changing priorities and deadlines What do you need to succeed? 5+ years of experience in project management in the digital platforms field Excellent interpersonal and communication skills, both written and in person. Excellent reporting experience Experience communicating with cross functional teams and leadership team members Strong consumer-driven mobile/website background and understanding with an excellent grasp of the digital challenges and core technologies that drive a media/commerce business Extensive knowledge of product and software development techniques and agile methodologies Technical fluency to know when to challenge developers and ask pertinent questions Deep experience in developing a web/mobile product and steering software developers and UX/UI designers Excellent analytical skills and highly proficient in A/B testing with strong user/consumer empathy and awareness driven by qualitative research results Flexibility to quickly adapt to rapidly changing priorities and deadlines The Company requires that all individuals, subject to certain limited exceptions, be fully vaccinated against COVID-19. The Company will consider requests for reasonable accommodations regarding this requirement. Why is MSG for me? About Madison Square Garden Entertainment Corp. Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment. The Company presents or hosts a broad array of events in its diverse collection of venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; and The Chicago Theatre. MSG Entertainment is also building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venetian. In addition, the Company features the original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces the Boston Calling Music Festival. The Company’s two regional sports and entertainment networks, MSG Network and MSG+, deliver a wide range of live sports content and other programming. Also under the MSG Entertainment umbrella is Tao Group Hospitality, with entertainment dining and nightlife brands including: Tao, Marquee, Lavo, Beauty & Essex, Cathédrale, Hakkasan and Omnia. More information is available at www.msgentertainment.com. We invite you to create an exceptional career at MSG At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here. We value diversity and are looking for extraordinary employees of all backgrounds At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
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