Senior Product Manager, Marketo

S&P Global Market Intelligence The Role: Product Manager(Marketo) Grade: 11 The Location: US Remote or Hybrid The Team: You will join a very collegial and professional global marketing operations team that optimizes processes, technology, data and analytics to power a high-performing marketing organization and drive alignment across the funnel by managing critical, high-visibility projects, leveraging a wide variety of platforms. The Impact: Contribute significantly to the growth of the firm by: Leading and suggesting innovative solution in existing and new enterprise systems with long term value Work with diverse and inclusive workplace and contribute to the culture Create solutions with intelligence and customer focused (client first) What’s in it for you: This is the place to learn and enhance your technical skills while having the chance to work on enterprise level products and new technologies In this role, you will be key member of the marketing organization driving operational efficiency for all business stakeholders. This position will improve the value of the Marketo platform by working within the agile framework to prioritize, plan and oversee the delivery of strategic initiatives including improving operational efficiency, increasing revenue, and maximizing customer engagement. Responsibilities: Provide leadership and strategic consultation support for the Marketo Engage platform to the Market Intelligence division to meet marketing objectives. Drive adoption and expansion through strategic integrations Collaborate with key stakeholders to identify enhancements that will improve workflow efficiency, output and/or the user experience for users Report platform incidents and resolve them as the primary Marketo support contact. Lead platform enhancements such as new features and functionality Support documentation efforts and sharing learnings with Admins, IT and Performance teams Identify process improvement opportunities and propose how to act on them as well as identify issues and make recommendations on prioritization based on business and/or user impact Operate independently, having in-depth knowledge of the Market Intelligence division and the marketing function Be the primary point of contact for business stakeholders on Marketo enhancements. Provide comprehensive, in-depth consulting and leadership to team and partners at a high technical level Strategic in developing, implementing, and administering programs within functional areas Engage with senior stakeholders in multiple business areas to scope business needs and identifying common use-cases across teams Write user stories by gathering requirements; own and prioritize the backlog and translate business needs into technical requirements for the scrum team by effectively communication with your customers Work on Salesforce.com lightning/community cloud implementations or customization from an Agile perspective end-to-end What we are looking for: Basic Qualifications: B.S. or M.S. in computer science, information systems, math, business, or engineering At least 6+ year experience in Salesforce solution and designing + Marketo experience, Marketo Engage Business Practitioner Expert Certification required Salesforce expert with Marketo/Data Integration Experience Strong Critical Thinking and analytical skills Deep knowledge of and passion for Agile/Scrum including Agile metrics and reporting techniques Communication skills (presentational, active listening, ability to build consensus, and support across functions and at all levels) Preferred Qualifications: Experience in Agile project methodology including backlog management, user story & acceptance criteria, sprint planning, etc. Proven experience with Marketo API’s, data flows, integration configuration, testing, best practices, and advanced program logic Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $85,000 - $160,100. Base salary ranges may vary by geographic location. In addition to base compensation, this role is eligible for an annual incentive bonus/a sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits, we provide to our employees, visit https://www.spgbenefitessentials.com/newhires About S&P Global Market Intelligence: At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction. S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com/marketintelligence. S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 266925 Posted On: 2022-06-09 Location: Glen Allen, Virginia, United States