Associate Customer Technology Consultant

Company: FedEx Services Job Title: Associate Customer Technology Consultant Job Requisition Number: RC527717 Category: Information Technology Pay Type: Exempt Locations: Baton Rouge, Louisiana 70816 United States Harahan, Louisiana 70123 United States Lafayette, Louisiana 70508 United States Covington, Louisiana 70433 United States Job Summary -: Under close supervision, serves as a central point of contact for a defined internal/external customer base to consult, implement and address problems with customer's on FedEx automation portfolio and/or FedEx deployed technologies. Responsible for installation and optimization of company's software products and systems at customer sites within an aligned territory. Provides solutions and serves as liaison between business customers and technology development. Special projects as assigned. Skills/Knowledge/Experience Considered a Plus: Consultative • Strong ability to actively listen, communicate and collaborate with customers • Ability to analyze and consult on end-to-end supply chain technology solutions • Experience and/or understanding of E-Commerce applications, marketplaces, and integrators • Knowledge of cloud-based applications and architecture • Strong presentation and organization skills are essential • FedEx operational experience is preferred Territory Management • Strong project management and time/territory management skills • Strong follow-up skills • Understanding of general business applications and services (ERP, order life-cycle management) • Takes initiative and accountability for results by researching, escalating, and resolving complex issues • Ability to effectively collaborate with internal business partners Technical • Knowledge of RESTful APIs, web services, XML/JSON • Experience in programming (VB is preferred, other languages such as Java, Python, and C/C
are acceptable) • Experience with SQL, ODBC, and database integration • Experience with working in Windows 10 and Windows Server environment • Experience with Networking and client-server technology Minimum Qualifications: Bachelor's Degree in computer science, computer engineering, or information systems and/or equivalent formal training or work experience. A related Master’s Degree equals two (2) years experience. More advanced degrees may offset experience requirements. Domicile: Position will be domiciled in one of the following cities, Lake Charles, LA; Baton Rouge, LA; Lafayette, LA; Covington, LA; Harahan, LA. Remote Work: The ability to work remotely within the United States may be available based on business need. Relocation: Relocation assistance may be available based on business need. Application Instructions/Deadline: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by close of business (5:00pm CST) on the date below. If the date below is blank, there is no specified closing date for this requisition. Thursday, June 16, 2022 FedEx. Where now meets next. Our vision is to be the earth's most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We lead purposeful innovation, champion entrepreneurs, advocate free trade and empower humans and their place in the era of autonomy and AI. We fight for our customers, a more sustainable planet and an ethical playing field. FedEx inspires its more than 570,000 team members to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040. FedEx has been recognized on many different lists both for business success and for being a great employer: Fortune