Network Configuration Engineer

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation’s largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services. Job Summary The Network Configuration Engineer’s primary duties involves configuring Masergy services for our customers. Configure Cisco routers, Fortinet firewalls, SDWAN devices and NIDs using standard and non-standard templates. The secondary duties include supporting the Network Activation Engineers during the Activation calls if there are issues with the Network Configurations and also supporting the NOC if there are Network Configurations issues 72 hours after the Activations. Job Description Core Responsibilities • Advance level working knowledge in configuring IPv4/IPv6 routing, switching and protocols including TCP/IP, OSPF, BGP, MPLS, Radius/LDAP, IPsec, GRE, NAT, 802.1q, QOS, VRRP/HSRP, Layer 2 VPLS and SSL VPN • Advance level working knowledge in configuring SD-WAN devices such as Silver Peak and Fortinet • Be able to do configurations on Cisco routers, Fortinet firewalls and Nokia Service Routers • Working knowledge in Cloud Providers such as AWS, Azure and Google etc • Ability to read and understand the network diagrams and designs and then do configurations accordingly • Excellent written and verbal communication skills • Communicates clearly and in an understandable manor with a wide range of people such as peers, managers, customers, vendors, distributors and the general public. • Problem Solving – Identifies and resolves configuration problems in a timely manner • Demonstrated analytical and problem-solving skills, and the ability to organize and prioritize several projects and tasks at one time • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. • Must be a team player, to provide input to other team members, and accept feedback EXPERIENCE • Minimum 5 years’ experience working in LAN/WAN implementation or support role (Implementation/troubleshooting responsibilities include routers, switches, firewalls, and NIDs) CERTIFICATES / LICENSES / REGISTRATIONS • CCNA and/or NSE-7 certification is preferred WORK SCHEDULE • 8am – 5pm (CST) with occasional/required overtime • After hours / weekends • Not remote or work from home Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.