Sales Development Representative

Overview At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Your Role: Sales Development Representative are results oriented with a hunter-mentality and persuasive phone communication skills. This position is primarily responsible for leading top of funnel sales activity focused on creating a high volume of prospect engagement. These responsibilities include making outbound calls, electronic communication with prospects with a focus on mid-market customers. The SDR will be highly motivated and drives positive prospect experiences that support the company’s overall sales goals. Responsibilities Your Impact: Manage a high volume of inbound sales leads Generate new business opportunities to fuel the Sales Pipeline Learn, use, and refine our Ideal Target Profile to identify companies that may benefit from our ITSM solution. Schedule discovery calls and meetings for our New Logo Team Maintain a measurable persistence around lead development which includes call and email engagement Maximize outbound efforts to meet and exceed quotas for calls and qualified meetings Lead as the first point of contact with customers and responsible for connecting leads with sales team(s). Qualifications Your Experience: 2-3 years sales development experience Knowledge of pipeline and opportunity management using Salesforce Demonstrated ability to understand and communicate technical concepts via telephone and remote web-based presentations History of successful attainment against target and key performance indicators (KPIs) in sales development roles Excellent verbal/written communication and presentation skills, especially in a one-to-many in-person or remote presentation setting High emotional intelligence, sound judgment, and makes thoughtful decisions and recommendations Understands customer focus and is solution orientated