Enablement Specialist

Overview At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! At SolarWinds (NYSE: SWI), we are focused on making software for IT professionals. Our business model is fast-paced and user-centric, emphasizing speed to value and just-in-time problem solving. Our Revenue Enablement functions equip our customer-facing teams to hit the ground running and provide continuing education to deepen their knowledge and empower their ongoing success. This job is for you if you: Have worked in a Sales or Sales Enablement role, or a learning/development position Can design and build effective, engaging programs Have experience working globally and across multiple business functions from sales to customer success Are a highly effective communicator and facilitator Have creative ideas to improve programs and with a focus on outcomes Are able to work in a dynamic environment where you can develop your own skills while helping others build theirs Responsibilities Create effective enablement solutions in multiple formats (iLT, viLT, digital formats, and on-the-job development) Build enablement materials including slide decks, training courses, and support materials using industry-standard authoring tools (i.e. Microsoft O365, Adobe Creative Suite, etc.) Support foundational and ongoing Enablement programs in collaboration with functional leaders Ensure the optimal use of our internal knowledge management systems, business applications, and learning management systems for program coordination including registration, assignments, tracking, reporting, testing, and evaluation Measure the participation, effectiveness, and impact of one-time and ongoing programs to provide regular reporting and analysis Engage with key stakeholders including Sales Leaders, Customer Success, Product Marketing, Sales Operations Identify, validate, and addresses development and performance support needs for multiple categories of sellers across the globe to improve results in collaboration with stakeholders and functional leader Other duties as assigned Qualifications Targeted Capabilities Sales Acumen: Proficiency with sales models, processes, and professional sales skills, preferably in a technology sales environment Instructional Design: working knowledge of how salespeople communicate, learn, and perform; translates performance needs into enablement solutions that measurably impact the short-term goal attainment of the company Program Management: Able to prioritize, scope, plan, and execute multiple programs in a fast-paced, global environment. Develops performance and schedule requirements and executes effectively, providing guidance and coaching to others to meet schedules and resolve problems. Recommends changes to improve results Technical Fluency: Comfortable learning and working with new tools, technologies and products; able to quickly grasp, simplify, and communicate technical content Positive Energy: Partners with the business in a way that brings energy and focus and reduces unnecessary friction in interactions Results Orientation: Strong drive to achieve goals and make an impact on the business; takes proactive approach to problem solving. Communication: Crisp, compelling, and practical style of writing, editing, and speaking Facilitation: Confident personal presence and proven facilitation skills that drive participant engagement Global Awareness: Appreciates different working styles and preferences and the interconnectedness of modern business; works effectively within the global workplace Requirements Bachelor’s Degree preferred Experience designing and delivering sales training, ideally in a technology sales environment Experience with learning management systems and enablement authoring tools, including course development and video editing Demonstrated passion for sales training and enablement PMI or other project management certification a plus