íiscovery Project Manager- Data Management

«out Conduent Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Description eDiscovery Project Manager – Data Management Job Description LCA (Legal, Compliance, & Analytics) Project Managers are responsible for high-profile, high-risk projects that are considered critical to the success of the Data Management group and to LCA. Project managers also serve as the primary liaison between client management and the data management teams for all clients. They ensure that client projects and deliverables are executed in an accurate, timely and efficient manner, following established procedures and guidelines. Project managers will also be tasked with internal projects that are focused on identifying and managing process improvements. The position involves meeting with clients and/or client managers to understand the initial client requirements and to scope the project. It then requires meeting with the data management team to design, develop, and maintain systems and procedures to meet those needs, working with data management to ensure that projects are resourced appropriately, and then delegating tasks to data management team members where appropriate. It also requires subsequent follow ups, daily monitoring of workflow and detailed reporting to be sure that all client needs are met in a timely and accurate manner, and that any issues are addressed. The position requires strong attention to detail, strong technical knowledge, excellent communication skills, exceptional follow through and willingness to learn. It also requires the ability to drive project initiatives as well as guide the client and LCA towards successful completion of goals. Responsibilities: Facilitate the gathering of project requirements, create project plans, and execute Ability to analyze data and develop custom workflows as required. Create detailed functional requirements and definitions based on the agreed upon project specifications. Work closely with Data Management and Client Management to ensure that the proper resources are in place to meet client requirements. Identify and communicate timelines, deliverables, and key milestones with all stakeholders for assigned projects. Develop clear, written project plans with defined tasks, owners, and due dates. Also identify potential risks and mitigation steps for them. Produce daily status reports for high profile initiatives. Daily monitoring of the data management pipeline to ensure that all project components and work requests are moving according to plan and that service level agreements are being met. Monitor all projects and deliverables and escalate problems or delays appropriately. Work closely with Client Managers to continually monitor client needs and to assess necessary changes and make plan adjustments accordingly. Provide technical guidance to both internal and external clients, ensuring always that most sound technical solutions are being offered. Report any findings and provide regular status updates to executive level management as needed. Requirements: Strong technical background in key technologies, including client/server environments, network technologies, databases, and web-based technologies. Prior exposure to the legal industry and eDiscovery is preferred. 1-2 years of demonstrated prior experience in project management. Proficiency using project management tools Flexibility and adaptability to adjust to a rapidly growing, dynamic environment. A strong client service focus. Experience in achieving daily Service Level Agreements. Experience in monitoring workflow and supplying data to support metrics/reporting to track performance. Excellent oral and written communications skills; ability to interact effectively with all levels within the organization, including clients and executive management. Strong work ethic – evening and weekend hours may be required. Prior experience in a customer service environment preferred. Not Required but Strongly Preferred: Change management experience Experience with enterprise portfolio management or PMO Closing Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the