VP of Specialty Operations

Northern Virginia The SVP and CVCA Way - Our Core Values We deliver on our mission by executing our WAG values and exemplifying them in everything we do. WORK TOGETHER – We are a part of something greater. We are a community; we work as a team; we are better together AMAZE – We create
AMAZING moments Exceed expectations; deliver personalized care; have a “YES” mentality GROW – We are always seeking ways to improve Grow our hospitals; serve more pets; enhance staff capabilities The Vice President of Specialty Operations is responsible for assisting both the Executive Leadership team and Area Manager leadership teams with effective creation and implementation of field-facing operations initiatives as well as training and development programs that ensure alignment of roles, responsibilities and resources to achieve business objectives. Provides organizational strategies, with the goal of helping teammates perform more effectively. Essential Functions and Duties Field Support and Development: Direct reporting and supervisory relationship with 5 - 10 Area Managers Financial responsibility for a portfolio of hospitals which includes both budgeting and P&L management Supervise and support the new hospital integrations process within portfolio Partner with Human Resources to recruit/staff team and develop comprehensive onboarding and training strategies that drive hospital team effectiveness Assess teammates training needs based on performance gaps across the organization Facilitate implementation of onboarding and training initiatives Actively search, creatively design, and execute effective methods to educate teammates and enhance their performance Work with Area Managers to deploy assessment, training and coaching resources and tactics that will help their teams better meet their goals and objectives. Partner with Area Managers to lead or facilitate activities to assess and diagnose organizational or team issues, ensure alignment or goals, remove barriers or solve problems that interfere with goal achievement. Seek best practices and incorporate them into company-wide standards Develop or recommend solutions for areas of high business impact Ensure that all activities meet the needs of both the organization and the learner and that all activities and resources are planned, organized and delivered in line with those needs Monitor KPI measurements and support field teams in developing skills that clearly demonstrate impact and effectiveness Project Initiative Coordination and Field Communication Management: Represent the field internally with cross-functional teams for strategic decisions across disciplines Collaborate with various functional partners or strategic initiatives Ensure that all programs, initiatives and roll outs have a 360-execution plan that positions the field of success Provide leadership around field-facing communication of initiatives to ensure messaging is clear and compelling and that it reaches the field in a way that is highly engaging and provides value add Develop and manage cross-functional calendar and drive cross-functional alignment to ensure successful project launches and execution Coordinate roll outs and initiatives that impact the field (timing, schedule, communication, support/training materials, etc.) Leadership Development: Support new Area Manager onboarding and provide mentoring as needed Provide leadership education and mentoring to both field and hospital leaders that focuses on all aspects of the teammates development journey Oversee management development practice to create developmental pathways and learning activities that support internal growth of high potential teammates Develop and deliver effective change management tactics to gain maximum benefit of process changes and initiatives REQUIREMENTS: Bachelor’s degree in related field Minimum of 10 years of leadership experience in multi-site operations Experience in the veterinary field strongly preferred Strong track record of organization and team development including succession planning, developing future leaders and top-grading. Positively drives team engagement, collaboration and teamwork. Strong understanding of the financial consequences of operating decisions and the ability to coach/direct members of the operations team in how to improve operational performance. Our team members enjoy an extensive, comprehensive benefits package. When you’re on our team, we’ve got you covered. YOUR HEALTH - COVERED. Health Insurance Dental Insurance Paid Time Off Vision Insurance Critical Illness Insurance Mental Health Counseling Hospital Indemnity Insurance Life & Accident Insurance Long & Short-term Disability Insurance Teledoc- FREE doctor access 24/7 YOUR FAMILY - COVERED. Caring for Elderly Family Returning to Work After a Baby Divorce Moving to a New Community Grieving for a Lost Loved One Military Family Matters Job Relocation Buying or Selling a Home YOUR FINANCES - COVERED. Sign-on Bonuses Dependent Care Flexible Spending Account Budgeting and Financial Guidance Teammate Referral Program Discounted Veterinary Care Retirement Planning Will and Testament Planning Tax Issues Identify Theft Recovery Legal Counseling Teammate Assistance Program About Southern Veterinary Partners SVP pursues partnerships with like-minded veterinarians to build this growing network of compassionate, service-oriented animal hospitals. We’re based in Birmingham, AL, but the heartbeat of our organization is in our 300+ local animal hospitals across the country. Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 5,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition among Inc. 5000’s List of