Customer Service Representative

Summary:<br> <br> The primary function of the Customer Service Representative is to enter and maintain accurate daily records of inventory in SAP.<br> <br> Responsibilities for this position may include but are not limited to:<ul><li>Work collaboratively with 3rd party locations to resolve financial traces and inventory discrepancies.</li><li>Perform accurate data entry transactions in SAP. Transactions include but are not limited to posting raw material good receipts, posting production and consumption orders, entering lab test results, generating bill of ladings and certificates of analysis, adjusting inventory, and posting outbound shipments.</li><li>Prepare and report month end exceptions for financial close by work day three of the following month.</li><li>Perform clerical duties including generating reports, editing and updating training guides, and scanning and filing various documents.</li><li>Support 3rd party location end-users by performing new end-user onboarding and access management, SAP error investigation, problem solving, and problem escalation.</li><li>Maintain strong and professional verbal and written communication to both internal and external customers.</li><li>Liaise with multiple cross-functional teams to provide SAP error resolution.</li><li>Traditional 5/40 weekly work schedule Monday - Friday 8 hours per day.</li></ul>Required Qualifications:<ul><li>High School diploma or equivalent.</li><li>1-2 years relevant work experience in oil and gas industry.</li><li>Strong Computer Skills: Intermediate to advanced knowledge in Word, Excel, PowerPoint, and Outlook.</li><li>Demonstrated problem solving abilities and critical thinking skills with strong attention to detail.</li><li>Demonstrated ability to understand and satisfy customer needs and expectations.</li><li>Demonstrated ability to work well within a team and adapt to fast paced work environment.</li><li>Excellent organization and planning skills</li><li>SAP experienced is required in supply chain, inventory, finance, or logistics</li></ul>Preferred Qualifications<ul><li>Bachelor's degree preferred in Business, Supply Chain, or Finance.</li></ul><br /><br />With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.