People Analytics Advisor - Hybrid

Company: FedEx Office Job Title: People Analytics Advisor - Hybrid Job Requisition Number: RC525682 Locations: 7900 Legacy Drive Plano, Texas 75024 Category: Human Resources Type: Full Time Work Shift: FXO_Daytime POSITION SUMMARY: The People Analytics Advisor is responsible for the delivery of relevant and timely analytical solutions that support FedEx Office’s talent strategies and the team member experience. This role will consult and translate data and insights into meaningful stories and products to drive action and decision-making for leaders across FedEx Office. The People Analytics Advisor will proactively identify and effectively communicate emerging people-related trends while solving complex business challenges to enable HR’s ongoing evolution. Acting as an internal consultant to HR partners, business leaders, and other key stakeholders, this position is highly collaborative and will be responsible for connecting people insights to operational performance (i.e., data sets from Finance, Store, Sales, Human Resources, etc.). Moreover, this position will help grow the People Analytics practice by advancing and executing the on-going strategy to best serve the organization. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Responsible for developing people-related insights through a combination of research and analysis anchored in an understanding of FedEx Office’s HR & Business Operations Collaborate with key partners (HR, business leaders, key stakeholders) to identify people-related business problems and distill the issue down to understand the potential root causes and impact Prepare and deliver presentations with data visualizations, meaningful business insights, and conclusions/recommendations that directly address stated business/people challenges Proactively research, consult, and partner with key stakeholders and HR analysts to generate new, relevant metrics that enable and measure the true value/impact of ongoing initiatives Applies advanced analytical techniques to solve problems either presented by leadership or proactively identified within the data Demonstrates a strong technical knowledge to extract, transform, analyze, and visualize multiple data sets from different sources Presents relevant insights in clear, succinct manner to key stakeholders (often non-technical audience) and effectively communicates the implications of these trends on the business Develops and maintains sustainable procedures for the following processes: ad-hoc intake and deployment, report generation, quality control, report effectiveness, evolution and automation Provides coaching and training to end users on interpretation and capabilities of published analyses/reports in order to help increase the service level to the business Researches and develops on-going strategies to best position People Analytics to serve the Human Resources transformation and business’ operational performance Manages all phases of multiple projects and/or programs All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: Bachelor’s degree/equivalent in Business Analytics, Data Science, Human Resources, or related field Five (5) years of progressive data analysis and reporting experience Prior experience and high level of proficiency in end-to-end report development in Data Visualization software (Power BI strongly preferred) Prior experience and high level of proficiency in SQL and understanding of relational databases and data integrity concepts Effective written and verbal communication, especially with the ability to present data in a logical, concise manner Strong attention to detail Self-starter and independent-thinking mindset Ability to proactively navigate and adapt to ambiguity amidst highly complex situations Prior experience in consulting and collaborating across organization and functions to assess and evaluate business challenges For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to work within the appropriate level of independence Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
LI-Hybrid
Hybri Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at [email protected].