Client Support Analyst II

Schneider Electric has an opportunity for a Client Support Analyst in Remote location. Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment. http://www.youtube.com/watch?v=YtExntUe89c Great people make Schneider Electric a great company. What do you get to do in this position? Responsible for producing and generating client reports Support client team in presentations and meetings Provide client training on Schneider Electric’s client website, Resource Advisor Facilitate rollout between client and Utility Bill Management (UBM) Implementation Team Function as the primary client contact after UBM implementation is complete Facilitate new client rollout with internal & external teams Establish relationships with clients at the plant and corporate level, as appropriate and needed Review and prepare the recommendations and provide to the Client Manager for issuance to client Review, prepare, and deliver client’s rate change notifications Initiate, review, report, and deliver budgets and responsible for follow up questions and reports. Field customer inquiries and complete ad-hoc client requests Interact with internal teams and team members to serve the client’s needs Understand and adhere to the processes and controls of Schneider Electric Elevate and communicate potential breakdown of systems, policies, and procedures Contribute to process enhancement and new process development On September 9, 2021, U.S. Executive Order 14042 was issued, requiring all who are working in connection with federal contracts to be fully vaccinated against COVID-19, or have a company-approved medical or religious exemption. Since the Order was issued, the District Court of Georgia has placed a legal hold on the Mandate’s vaccine requirements in all states nationwide. As such, the vaccine requirements of the Mandate and the Policy are currently on HOLD for U.S. employees, partners, and vendors. If the legal hold is overturned, we will resume the process to comply with the Mandate and Policy and all Schneider Electric U.S.-based employees will be required to show proof of vaccination or have a company-approved medical or religious exemption. We will continue to monitor and comply with the legal decisions regarding the Mandate and adjust our Policy accordingly. Independent of the legal hold, we will continue to comply with customer vaccination requirements. Qualifications - External We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position. This job might be for you if: Project Management and effective prioritization Delegation and properly utilize resources Effective utilization of the Executive Sponsor Visionary, strategic thinker, anticipate actions Identify and share areas for improvement to challenge the process Connecting multiple sets of data to determine action or the “so-what” Continuously learning and high level of curiosity Active listener Strong customer service, analytical and organizational skills Proficiency in Outlook, Word, Excel & Power Point Strong initiative and ability to work in a fast paced, changing environment Effective communication and composition skills, specifically with plant and corporate level management Recent Graduate: Business Analyst/Finance, Business, or related bachelor’s degree or equivalent experience Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, 401(k)+ match, and more. Click here to find out more about working with us: http://se.com/us/careers.    We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We’re recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company.  See what our people have to say about working for Schneider Electric.   https://youtu.be/C7sogZ_oQYg     Let us learn about you! Apply today.     You must submit an online application to be considered for any position with us. This position will be posted until filled.     It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.     Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.     Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  What's in it for me? (add additional benefits specific to job here) Who will you report to? Let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue 137 000+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.