Business Development Associate (Dry Bulk & Container Freight)

S&P Global Commodity Insights The Role: Business Development Associate Grade Level: 09 The Location: Pasig City The Team: The Business Development team is mandated to grow our existing customer base for Dry Bulk as well as identify new prospects in the Container Freight business. Through engagement with contacts, the associates are to share shipping campaigns and events planned as well as identify opportunities to increase the sales of our Shipping service line with Dry Bulk and Container Freight products as the primary focus. The Impact: Reporting to the Regional Manager, this role is mainly responsible for maintaining and driving revenue growth of the accounts assigned. What’s in it for you: Opportunity to join a pioneer, dynamic and fast-growing team Exposure to Platts’ global commercial operations and business network across the division Learn and grow within the thriving commodities market Be part of a casual and friendly work environment with an entrepreneurial spirit Occasional travel may be required Responsibilities: As a Business Development Associate, you have direct commercial responsibility in driving the growth of Platts’ clients from the Container Freight and Dry Bulk Freight businesses. You are expected to ensure best in class customer experience with your clients and be able to understand their business, drive service adoption and be able to assess account health and opportunities for growth: Grow Existing Accounts Drive increase in revenue for Container Freight and Dry Bulk Freight target clients Develop and maintain a positive relationship with the assigned Platts accounts to understand business need, drive service adoption, minimize risk and provide feedback on account health and use best practices to retain; Proactive outreach to assigned accounts to ensure best in class customer experience Understand customers workflow and discuss current service use case Assess clients' needs for new cross-sell opportunities Manage incoming calls and e-mails from assigned accounts; Document all client interactions in Salesforce Upsell by adding new users to existing contract; and Cross-sell by adding new products or services to existing contract; Follow up on sales leads and initiate cold calls or solicit to existing logo prospects of S&P Global Inc to qualify and pass on to specialists to pitch, quote, negotiate, close and contract New Logo Hunting Initiate prospecting activities to target non-Platts customers in the Container Freight and Dry Bulk Freight business Maintain accurate and fresh contact list for target accounts Drive specific Shipping campaigns for target accounts to increase sales and identify prospects Research new logo accounts and identify, prospect and qualify sales leads by persona initiating cold calls. Pass on qualified leads to respective regional sales teams to pitch, quote, negotiate, close and contract. What We’re Looking For: Basic Qualifications Bachelor’s Degree or equivalent education and experience. Financial industry and/or telesales, account management, relationship management or equivalent external experience Good understanding of finance industry and marketing and sales of financial services and products to customer base Good understanding of and interest in hardware/software/networking concepts Experience from the shipping industry business would be an advantage Preferred Qualifications Ability to work in a fast-paced and dynamic environment Ability to apply a proactive client engagement outlook/approach to work; highly engaged and initiates follow-through on deliverables Good understanding of the finance industry, its players, and roles Demonstrated aptitude for problem-solving and critical thinking Ability to determine solutions for customers and get the “big-picture” view of the client from a best in class customer experience standpoint Organizational effectiveness and thought leadership skills Ability to communicate effectively with all levels of management Expected to show respect and work well with a team The incumbent should have the ability to prioritize and manage multiple tasks simultaneously and remain cognizant of deadlines and schedules Intermediate level of computer skills and proficiency in MS Office software, especially Excel and Power point Values and Behaviors: Our values are Excellence, Relevance and Integrity. We are professional, setting and maintaining high standards in our interactions with our colleagues, always demonstrating the value that our data and services can bring to our customers. We are honest, transparent and responsive, showcasing our knowledge, and expertise to our customers. We foster and develop relationships to ensure we are accountable to and engage with our customers, partners and colleagues. We place diversity business objectives and the need to embrace openness, honesty, trust and respect ahead of our own personal goals. We understand the need to embrace change and ensure that customers are at the heart of everything we do. Our customers drive our tech-savvy initiatives, our desire to be lean and agile as well as our passion to develop ourselves and each other so we can deliver innovative, cost efficient growth opportunities for our clients. S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Commodity Insights enables organizations to create long-term, sustainable value with data and insights for a complete view on the global energy and commodities markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 273846 Posted On: 2022-06-03 Location: Pasig City, Philippines