Senior Manager, Global Corporate Communications

Overview The world is facing significant social, economic and technological change. As businesses increasingly embrace the concept of stakeholder capitalism, KPMG recognizes that our success is not solely defined in financial terms. Our purpose, to inspire confidence and empower change, defines a broader contribution that encompasses not just the commitment we make to our people and our current and future clients but also wider society and the future of professional services. Corporate Affairs is at the heart of this work. We identify the people and actions that help shape, promote and protect the reputation of KPMG. We work with all those - internally and externally, directly or indirectly - who influence our reputation and who we must listen to, and constructively engage with, if we are to achieve our trust and growth ambition. This is why KPMG has brought together a team of experienced professionals from across public affairs, ESG and communications. Together, we form the Global Corporate Affairs Function. Working with colleagues in member firms across our network, we are on a journey to transform the way we engage with all those people who influence our reputation. KPMG is a global organization of independent professional services firms providing Audit, Tax and Advisory services. KPMG is the brand under which the member firms of KPMG International Limited (“KPMG International”) operate and provide professional services. “KPMG” is used to refer to individual member firms within the KPMG organization or to one or more member firms collectively. KPMG firms operate in 145 countries and territories with more than 236,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. Each KPMG member firm is responsible for its own obligations and liabilities. This exciting role sits within Global Communications, which supports KPMG to deliver leading edge campaigns. Global Communications consists of five specialism based teams: internal communications, external communications (including social media and media relations), corporate communications (co-ordinating cross-function and cross-industry activity), leadership communications and issues management (overseeing our response to issues that may adversely affect our reputation). This role sits in the Corporate Communications Team. The team will collaborate with other specialisms, such as the External and Internal Communications teams, to devise plans and execute based on the strategic plan which maps to priorities identified by the Global Management Team. These programs are seen to have the biggest potential from a reputation enhancing perspective to positively impact our brand and improve trust. The role will drive communication approaches to protect and enhance the firm’s reputation and support its overall Trust and Growth ambition. This is a challenging role that will involve day-to-day liaison with KPMG leadership, national firms and third parties. All outputs and outcomes must be to the highest standard and the successful candidate will need to display exceptional communication and influencing skills, as well as a keen sense of business acumen and professional judgement.
LI-Hybrid What you will do Program and project management Works closely with the Corporate Communications Lead to develop and execute the overall communications plan for KPMGI Leads a wide range of corporate communications projects that reach both internal and external audiences across the global organization Acts as a trusted advisor to business leaders and member firm counterparts in order to safeguard KPMG’s trust and growth agenda Develops and implements program measurement aligned to our Global Corporate Affairs Strategy Ensures delivery of projects across the portfolio including resource allocation of team members Measures & reports against strategy and business plan demonstrating strong commercial understanding of key business areas and global priorities Builds long-term internal relationships with key stakeholders including negotiating service levels and the development of strong external communications programs to support their respective areas with solid ROI Develops and maintains subject matter expertise of at least one business area (Corporate Affairs, People, Impact, Audit) while also preserving a good base-line knowledge of other business areas Understands the interactivity between various business areas and looks for opportunity to promote connectivity and consistency in messaging and narrative Fosters strong relationships with local counterparts to ensure consistency in-market and to maximize the impact of global campaignDemonstrate energy, innovation and creativity Demonstrate energy, innovation and creativity Be an active member of Global Communications, supporting other Communication teams as required Support broader Corporate Affairs commitments and deliverables Champion the use of new, innovative ways of communicating with stakeholders Use our content management tool and editorial process to ensure effective project management of campaigns and programs Work KPMG’s Global Functions and Industries to ensure a joined up and integrated approach to communications Put member firm needs at the heart of everything you do Measurement and resource management Oversee Central Services support for your campaigns and programs e.g. Events, Editorial, Design and others comprising a mix of in-house, outsourced and offshored resources Lead engagement with regions and countries on adoption, development and roll-out of programs Establish KPIs for campaigns and programs Provide end-to-end budget oversight for campaigns and programs Oversee measurement and reporting on campaigns, budgetary spend and measure and analyze the success of global communications activities Undertake campaigns and program reviews and take learning into future campaigns and programs Diploma or undergraduate degree preferably in a communication related qualification. What you bring to the role A communications professional with at least seven years of experience (minimum of three years at a management level) Experience in professional services and/or a B2B environment Strong influencing and communication skills to act professionally, calmly and persuasively when dealing with key internal stakeholders Experience working with senior management Experience of developing compelling value propositions for services/campaigns Willingness to work flexible hours as required - connecting and collaborating with colleagues in different time zones Proven project management skills with the ability to get buy-in and support for projects from diverse and often widespread stakeholders. Experience of the above in a global, matrix context would be advantageous Excellent writing and communication skills, with an ability to grasp business objectives and translate into actionable technical and functional requirements Comfort with wide variety of cultural differences and skill sets and ability to work a flexible schedule to interact with colleagues in other time zones around the world Proven ability to create, engage and maintain a strong professional network to achieve corporate goals Our Values, The KPMG Way Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG is committed to the health and safety of our people, clients and communities. With this commitment in mind, KPMG complies with all public health mandates (provincially and/or federally, as applicable) and has implemented various safety measures, including a COVID-19 Vaccination Policy. KPMG's COVID 19 Vaccination Policy requires all employees to be fully vaccinated if they wish to or are required to attend a KPMG office in the course of their duties. As this role requires occasional or consistent attendance at a KPMG office, the successful candidate must be fully vaccinated (i.e. have received all doses that are recommended by Health Canada, including any boosters) and must provide KPMG with proof of vaccination. KPMG will provide reasonable accommodation if the successful candidate cannot be vaccinated due to grounds protected by human rights legislation in their province of employment. KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For general recruitment-related inquiries, please contact the HR Delivery Centre at [email protected]. If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at [email protected] or phone: 416-777-8002 or toll free 1-888-466-4778.