Technical Account Lead

Schlumberger Production Chemistry (PC) is engaged in the supply of production chemicals and provision of associated services to customers in the oil and gas industry.<br> The role of the Technical Account Lead is an advanced level Production Chemistry Specialist Position with some supervisory responsibilities.<br> <br> The individual has demonstrated advanced technical problem-solving skills as well as Account Management skills and is able to act independently under most circumstances while requiring minimal assistance in problem solving under rare situations. Leads a team of 3 to 8 Production Chemistry Specialists while also providing technical guidance to this team and our client in the oil and gas industry.<br> <br> <b>Roles and Responsibilities: </b><br> <ul> <li> Execute technical plans in assigned customer base and discover new customer accounts to meet defined territory profit increase goals</li> <li> Diligent focus on assigned technical training and learning activities.</li> <li> Engage in problem-solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.</li> <li> Actively promote and support Production Chemistry innovations and technology in assigned customers to promote long-term business relationships with Schlumberger</li> <li> Work closely with current and new customers to understand business needs and recommend continuous technical improvements through innovation plans that will maintain and grow our level of competency within an assigned territory.</li> <li> Provide technical support to customers; identifying and resolving customer complaints, escalating as required</li> <li> Leverage extensive product, service, and market knowledge in customer dialogue. Monitor local and regional competition, market shares, and pricing within assigned area.</li> <li> Develop strong relationships with key stakeholders in current and new customers</li> <li> Comply with all SLB Safety Policies</li> </ul> <ul> <li> Assist with collection of samples and conduct complex laboratory analysis.</li> <li> Monitor, track, and maintain adequate field chemical inventories and equipment as</li> <li> necessary.</li> <li> Provide analytics and delivery of all reports required by customer contracts and internal</li> <li> reporting responsibilities, such as service reports.</li> <li> Exhibit technical proficiency in a specified job area (water, refinery process,</li> <li> petrochemical process, additives).</li> <li> Assist FSM or Engineer In-Charge or Account Manager</li> </ul> <br><br><b>Qualifications and Experience: </b><br> <ul> <li> Under Graduate Degree - B.S. Chemistry, Engineering or other related fields</li> <li> 4 + Years' experience in the Oil and Gas Production Chemistry Industry</li> <li> Able to interpret data generated (e.g., laboratory results, monitoring data)</li> <li> The individual has also exhibited exceptional time management skills and is able to maintain an acceptable level of business while being able to offer assistance</li> <li> Has demonstrated the ability to effectively manage either one single large account or multiple accounts while growing and expanding the business in a geographical area</li> <li> Candidates must be able to legally work and reside in the US, without sponsorship. </li> </ul> <br> Schlumberger is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.<br> <br> Schlumberger is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.