Hardware Field Service Engineer

The essential role of the <b>IIOT Hardware Field Service Engineer</b> is to execute flawlessly the installation of the Edge device in the field and Agora Applications when it is required. He/she is the front line of activities directly related to managing job design, preparation, execution, and closing. He/She will perform field operations as required, work closely with the SLIIC (Schlumberger Ltd Industrial Internet Center), the Remote Edge Operations Center (EOC) and the Agora Development Team.<br> <br> <b>The IIOT Hardware Field Service Engineer</b> <b>will m</b>aintain safe, efficient, and reliable product and service delivery to customers. He/She will identify opportunities to improve service delivery, also implement SW and manage risk during service delivery.<br> <br> <b>Roles and Responsibilities: </b><br> <ul> <li> Ensure job deliverables are accurate and delivered on time</li> <li> Ensure company and regulatory standard compliance by implementing the CAT, self-assessments, and wellsite/field inspections</li> <li> Ensure systematic usage of standard work and risk management throughout the service delivery process</li> <li> Ensure customer acceptance of service delivery</li> <li> Ensure support to other functional processes with proper handoffs at key interfaces</li> <li> Participate in job risk analysis and continual improvement programs</li> <li> Participate in HSE and Quality initiatives. with customers and improve performance using action plans</li> <li> Develop customer contacts to promote company products and services</li> <li> Wear PPE and observe HSE policies</li> <li> Maintain the required safety training</li> <li> Collaborate with the SLIIC and EOC for job life cycle support including technical and incident management</li> <li> Provide visibility regarding SQ performance and improvement opportunities</li> <li> Responsible for the cost of service delivery (resource consumption)</li> <li> Assist the Operations Manager in incident investigation, validation of results, and reviews</li> <li> Manage all job incidents and job changes (MOCs)</li> <li> Manage quality control of all field deliverables</li> <li> Direct the field employee in safe, reliable, and efficient product and service delivery</li> <li> Involve in the staffing and training of the direct the field service employee as needed</li> <li> Supervise and interact with supplier as needed</li> </ul> <br><br><b>Qualifications and Experience: </b><br> <ul> <li> Degree/ Diploma in Electrical, Electronics, Instrumentation, Computers or equivalent</li> <li> Minimum 4+ years' Oil & Gas Field experience in one or more services</li> <li> Practical and theoretical knowledge of RTUS and PLCS </li> <li> Hands on experience with field backhaul, modems, basic networking, connectivity and LINUX</li> <li> Experience calibrating and loop testing instrumentation</li> <li> Understanding of basic sensor protocol and basic wiring knowledge</li> <li> Willingness to travel as and when required within the United States and/or Abroad</li> <li> Exhibit problem solving skills</li> <li> Continuous process improvement mindset</li> <li> Be able to work without supervision and be a team player</li> </ul>