Technical Lead

We are Wipro (NYSE: WIT), a rapidly expanding and leading global Information Technology, Consulting and Business Process Services company with over 225,000 employees worldwide, servicing clients in 175+ cities and 69 countries across 6 continents. For more information, please visit www.wipro.com Location : Memphis, TN (Remote) Role : IVR Developer JOB DESCRIPTION Candidate must have good knowledge on the following: Cisco Unified contact center enterprise( UCCE)/PCCE, WebEx CC Cisco CVP and Cisco Finesse integration with the CRM solutions Cisco CVP application development using call studio IVR application development using Cisco WebEx CC flow designer Working with WebEx CC API’s ,SDK’s Must have good understanding of webservers like Tomcat, IIS server, WebSphere etc Good integration knowledge on different middleware’s, web services (REST/ SOAP) etc DB integration methodologies and basic understanding of the Database Java development knowledge is mandatory Must have good understanding on troubleshooting techniques for the IVR application Integration knowledge with 3rd party AI,NLP and Analytics vendor applications like Nuance, Nice, Google Dialog flow etc Primary/Secondary Skill - Cisco Unified contact center enterprise( UCCE)/PCCE, WebEx CC, Cisco CVP, IVR application development. If you only meet some of the requirements for this role, that's okay!!! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you. Benefits @ Wipro Flexible/remote working culture – location is not a limitation of success at Wipro. Global Travel & Relocation opportunities – COVID permitting. Paid Parental Leave Excellent Remuneration Package. Quarterly bonus/variable pay. Quarterly Career Progression Reviews – we do not limit our employees to the usual once per year reviews! Corporate Healthcare Benefits 401k benefits Fringe, Concession + Membership & Subscription Tax Benefits. Financial Advisory & Banking Benefits. Free Ongoing training and development to help you reach your full potential. Collaborative team - positive and empathetic people who love to laugh either through social distancing in the office or virtually from home! Team building, fun activities, and social events – COVID permitting. Join us in many countries, see full career opportunities here. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.