Invoice To Cash Jr Analyst

At Johnson & Johnson, the largest healthcare company in the world, we come together with one purpose: to profoundly change the trajectory of health for humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world. When You Join Johnson & Johnson, Your Next Move Could Mean Our Next Breakthrough Johnson & Johnson is the largest and most broadly-based healthcare company in the world. We’re producing life-changing breakthroughs every day and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Our vision is to be the best in class Health & Wellness organization by leveraging the commercial strategy to deliver competitive advantage and value creation for the consumer, customer and J&J. And as part of one of the largest and most diverse healthcare companies in the world, our brands leverage the company’s world-class research tools and scientific prowess to provide consumers across the globe with innovative consumer medicines, skin, baby and essential health solutions. You deserve to work in a place where you feel welcome and where you can be the best version of yourself. Please visit https://www.jnjcolombia.com/ https://www.jnjcentroamerica.com/ for more information. We are hiring the best talent for Invoice to Cash Jr Analyst to be located in Bogotá, Colombia (Relocation Not Applicable). Purpose The Disputes Analyst is responsible for good processing disputes and development support in the process for specific business MRCs and markets in Latam by JNJ Global Services. This position report to ITC Coordinator. Ensure that adequate and effective internal controls are in place, that processes and policies are established and documented in compliance with WWP, ICH, DTP and other control requirements. Work on continuous improvement programs to standardize and improve the efficiency of disputes management process across various entities. Key responsibilities Customer risk assessment and mitigation: Researches and help in the resolution of errors in system or process and escalates issues as needed. Contacts internal areas to resolve disputes or provide guidelines. Identify risks / potential areas for negotiation. Partners with ITC and Deliver leadership in continuous improvement process the resolutions disputes Is responsible for providing analytical and systems support to collections Team creating and maintaining specialized reporting and queries. Responsible for system data validation, knowing where to obtain the data sources, and presenting the data in a format that allows management to make strategic decisions. Define best practices by identifying and understanding the root cause and implementing appropriate actions that will provide end-to-end processes improvements to drive customer satisfaction. Support monitor KPI results to meet the commitment of Service Level Agreement and deliver high quality of service. Other ad-hoc tasks assigned by manager. Qualifications Qualifications Bachelor’s degree (requirement) 1-3 working experience in AR & credit management, preferably from MNCs (requirement) English level: Basic ( requirement) Experience in shared services center of a multinational corporation desirable Excellent communication skills, with the ability to collaborate with a variety of stakeholders. Knowledge of ERP systems (SAP, FSCM) is a plus Technology proficiency in Microsoft Office Teamwork spirit and can work under pressure Primary Location Colombia-Distrito Capital de Bogotá-Bogotá- Organization Johnson & Johnson de Colombia S.A. (7755) Job Function Finance Requisition ID 2206045810W