Technical Business Analyst (EMEA shift work)

S&P Global Commodity Insights The Role: The role will support Commodity Insights’ global Sales teams in account planning and lead generation, producing high-quality client and market research that enable Sales Representatives to close deals and pursue new opportunities. This position will also be responsible for leveraging the full capabilities of technology tools (Alteryx, Tableau) and programming languages (Python, SQL, R) to create new and/or enhanced reports, processes or solutions for Research Operations. Grade/Level (relevant for internal applicants only): 9 The Location: Manila, Pasig City Responsibilities: Account Planning and Lead Generation Support Support one of the global Sales Regions (APAC, EMEA, or Americas consisting of NAM and LATAM) in account planning and lead generation Produce high-quality account plans by compiling and analyzing client data and news gathered from company websites, internal databases (CapIQ, SFDC, Finance team, usage platforms) and trustworthy third-party sources to support Sales Reps Generate lead generation lists, reports and analysis to support Hunter Sales Reps (New Business Managers) Liaise with regional stakeholders to ensure all support requests are addressed on time and within their unique requirements Develop strong knowledge of Commodity Insights products and PRG Sales methodology, ensuring all output is aligned with Commercial strategy and processes. Collaborate with other Research Operations analysts on regional or global projects Contribute to weekly and monthly releases (Global Market Monitor, Executive Monitor, Divestitures Report), newsletters and stakeholder reports Product Development and Enhancement Lead the technical development of new or enhanced Research Operations products that support Commodity Insights Commercial teams in account planning, lead generation, and other priority areas as they emerge Manage the technical development cycle from stakeholder consultation, solution ideation, prototyping, testing, and release to the Research Operations workflow and CI Commercial organization Liaise with CI Commercial stakeholders across all Sales regions to identify potential technology-enabled enhancement ideas or new products Analyze feedback received by Research Operations across various touchpoints to prioritize enhancement ideas or new products Ensure technical solutions are developed in a timely manner and meet stakeholder requirements Conduct technical demos for stakeholders and be able to communicate the value of the solution even for a non-technical audience Develop success metrics for new products in coordination with Research Operations lead and be accountable for capturing these metrics for stakeholder reporting Participate in ad-hoc Commercial projects involving Research Operations and requiring technology and/or programming expertise Process Automation and Optimization Lead efforts in process automation and optimization for Research Operations to reduce turnaround time, minimize errors due to manual steps, and/or improve output quality. These efforts can be in the form of formal Lean projects or other process enhancement initiatives. Define key results for process automation and optimization solutions and be accountable for capturing these metrics for stakeholder reporting. Maintain a repository of use cases for technology tools and programming languages Coordinate with product owners, process leads or project managers to ensure new processes are defined Conduct training on the new processes, as needed Lead regular process review sessions to identify process enhancement ideas Qualifications: BS in Business, Economics, Computer Science, Applied Physics or other technical courses 3-5 years’ experience in Sales, Sales Operations, Market Research or Product Development Strong analytical background with experience in data modeling and manipulation to develop new reports and data solutions that provide insights to stakeholders Advanced Excel skills (Pivot tables, Macros, If statements) Intermediate programming skills (Python, R, SQL preferred) Experience across various Commercial technology tools and platforms (Alteryx, Tableau, SFDC). Data science and data visualization experience, preferred. Proven ability to develop automation solutions and other process optimization initiatives Dynamic collaborator with ability to navigate competing agendas and diverse cultural backgrounds of stakeholders Creative problem solver that can handle complex challenges and ever-changing demands and priorities in a fast-paced Commercial organization Strong time management skills and able to juggle multiple projects at any given time Proven ability to work with global teams in a diverse and complex organization Excellent attention to detail and unwavering commitment to delivering high-quality output High degree of integrity Able to work in EMEA shift work S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Commodity Insights enables organizations to create long-term, sustainable value with data and insights for a complete view on the global energy and commodities markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 273910 Posted On: 2022-05-31 Location: Pasig City, Philippines