Êll Center Agent II-Conversion

«out Conduent Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Description Conduent has an exciting in-office customer service opportunity waiting for you in our San Antonio office answering calls in regard to the customer's government or state benefits. We offer: $15.00 per hour Shift Differential of up to $1.50/hr (weekends between 5p-5a) Ability to earn incentive up $350/month after training. Medical, dental and vision Insurance Paid time-off The opportunity to contribute to a 401(k) A variety of full time shifts available Paid training Are you a problem solver who can patiently listen to, understand, and address complex customer issues Have strong customer service and people skills Able to build genuine connections with customers and enjoy guiding them to the best solution for their issue Can navigate multiple applications and research solutions with ease Can work in a customer service environment for the duration of your full-time schedule taking high-volume calls from customers Requirements: Must be at least 18 years of age Must have High School Diploma or GED Must be pass a background Closing Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the