Knowledge Management Associate Consultant

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond. ZS Associates’ Knowledge Management group offers a broad spectrum of Business Research, Pre-Sales and other knowledge-based services to clients and internal stakeholders. KM has emerged as one of ZS’s distinctive competitive advantages, and a key enabler for our consultants to have lasting impact while addressing their clients' sales & marketing issues. Our services are based on deep research and we bring together a unique combination of Knowledge Management, Business Research, Life-Sciences and Clinical experiences. We seek Knowledge Management Associate Consultant to join our Buenos Aires. The person in this role will research, develop, and maintain knowledge for the firm, and will have an opportunity to partner and collaborate with thought leaders, project teams and practice areas across ZS. The KM Associate Consultant role is designed for individuals who can act as a change agent by participating in the development and implementation of organization-wide knowledge management strategy and coordinating and communicating implementation of this strategy. They have responsibility for supporting thought leaders, project teams and practice areas by collating, organizing, and disseminating external and collective knowledge of the firm to help our project teams and client service. . Responsibilities Ability to communicate effectively with client and internal project teams, senior stakeholders, understand their KM challenges, develop and maintain tactical and strategic plan of action, and report them on periodic basis (weekly, monthly, as needed) Using a combination of data analysis, user research, benchmarking, metric reporting and consistent content audits to identify high impact opportunities for improvement across all content areas Ability to develop reusable templates, process assets and best practices Creating training documents/manuals, SOPs, coaching and mentoring client, project team mate and junior members Supervise content acquisition, integration, and overall knowledge lifecycle management and formulation of governance framework Supporting our internal as well as project teams to develop actionable and result-oriented strategies, including industry and/or market analyses Brainstorming in defining the scope, structure and approach on projects and linking the research findings to the broader business Design and conduct secondary research on: Company overviews: overall business models, business/geographic segments, strategies, key issues / challenges, M&A analysis, competitive landscaping, recent developments, org structure, top management, SWOT analysis, Overall Market: industry size and growth outlook, key trends and drivers, growth inhibitors and challenges Delivering as per business objectives, respecting short- and long-term deadlines and maintaining high quality standards for the information provided Conducting QC checks on outgoing deliverables Experience in working on databases like Evaluate Pharma, Adis, Avention, Datamonitor, Nexis etc. Qualifications We seek energetic and dynamic individuals with demonstrated track record in research and knowledge management. KM Associate Consultants will support multiple ZS practice areas and project teams and will need to be comfortable with a fairly expansive breadth of focus. 3 year of relevant knowledge management experience in IT/Consulting companies MBA & B.sc (life science; bioscience), B. Pharma, Biotechnology or related disciplines, with a strong record of academic achievement Strong computer and MS Office skills Ability to work in a fast-paced and often unstructured environment Professional services/multi-national experience a plus Appreciation of Enterprise application / BI tools a plus ZS is a global consulting firm. Fluency in English and the local office language is required; additional fluency in Portuguese is desirable. Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. ZS is committed to providing and maintaining a safe workplace. Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required. Religious/Medical Exemptions can be requested on a limited basis upon hire. NO AGENCY CALLS, PLEASE.