Virtual Healthcare Call Center Advocate

«out Conduent Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Description Virtual Healthcare Call Center Advocate Afternoon – Evening shifts Pay rate - $14.00/hr. $15.00/hr after training and in production Candidates must have high speed internet Would you enjoy being part of a team that makes a difference in people’s lives? Do you love helping people solve complex problems and delivering solutions? About the Healthcare Call Center Advocate role: As a member of the Customer Experience team, you will assist customers with questions, inquiries, and issues. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success. Requirements: Customer service experience is a plus, but not required. We’re looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive solution. To be successful in this role, you will have: Ability to successfully complete a 5-week virtual training class High speed internet Ability to type 25 wpm Great problem-solving skills Ability to effectively multi-task High school diploma, GED or college degree Excellent communication skills Be part of the future: Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
Remote 44 We are currently NOT hiring in the following geographies: States: AK, CA, HI, MA, IL, MT Metro Areas: MN- Minneapolis, IL - Chicago, NY - New York City OR - Portland, MD - Montgomery County Seattle Closing Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the