Senior Demand Generation Specialist

Overview At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Your Role: As a Marketing Development Representative (MDR) at SolarWinds, you lead the creation and development of new sales opportunities and demand generation from a variety of software products. Working closely with marketing and sales teams to nurture, qualify and close leads. MDR’s at SolarWinds are an important customer facing channel for the company and represent SolarWinds to both prospective customers as well as existing customers. It is important to have a good technical understanding of software tools for IT Professionals and be able to communicate complex product benefits. Responsibilities Develop and manage prospects and assess sales through daily/weekly/monthly follow ups. Respond to customer enquiries on pricing, product functionality, demo’s, etc. Partner with cross-functional teams to address more complex enquiries and seek out support when necessary. Develop new, creative sales strategies and overcome objections by leveraging deep knowledge of product features, benefits, and the SolarWinds value proposition. Position self to understand the management and monitoring needs of the customer. Manage and track accurate customer and transactional information in Salesforce.com and Outreach.io. In addition to providing detailed status reports, participate in regular meetings with product management teams and articulate customer and market feedback to department leadership. Meet monthly quality and quantity pipe build and closed-won metrics. Manage the end-to-end processes for lead qualification and management. Partner with sales team to escalate larger enterprise transactions (greater than $5000) Qualifications 2+ years of outbound driven phone sales experience; technical or software space preferred Excellent customer service and problem-solving skills; excellent communication skills, both oral and written Proven success rate of exceeding quota Good computer skills; previous experience with CRM – Outreach.io and/or Salesforce.com are a plus Ability to balance persuasion with professionalism; possess the motivation to grow and win, individually and as part of a team Ability to multi-task and track multiple issues; highly organized and able to adapt to changing priorities Ability to thrive in a fast-paced, team focused environment Strong organizational skills; ability to work autonomously while maintaining focus and work ethic Motivation to grow and win, individually and as part of a team (aka. Failure isn’t an option)