Contact Centre Agent - Fluent English

General Responsibilities Hertz is seeking to employ some really enthusiastic and ambitious Contact Centre Agents to join our brilliant Customer Service Team based in our European Shared Service, Swords Dublin. This is your chance to build an exciting and rewarding career with us. And help Hertz to make a big difference for millions of car and van rental customers every day. We offer you great opportunities for growth and development, genuine recognition of your work and competitive pay and benefits. Best of all, it’s not just one position that we’re looking to fill but a whole extra team as we prepare for our busy car rental season. The role: Your journey at Hertz As part of the Hertz family, you’ll be right at the heart of a high-performance working environment, packed with amazing talent. You’ll also be at the frontline as someone who’s passionate about helping people – receiving incoming calls and converting them into sales whenever it’s appropriate. Your benefits: How we go the extra mile Simply bring your great passion for customer service and we’ll give you a fun and engaging role, a great compensation and benefits package, and terrific opportunities to grow within our organization. We also offer you an extensive relocation package with professional assistance. Together with free on-site doctor, nurse and physiotherapy services, on-site gym facilities and a subsidised restaurant. Plus an excellent Pension Scheme, training and development, incentives, free on-site parking and a generous staff discount at Hertz locations across Europe. Essential Requirements Your skills: What puts you in the driving seat? Previous experience in a sales, customer service or contact centre environment Fluency in English is essential Strong sales skills – where you are persuasive and ‘sell’ rather than ‘tell’ Excellent problem solving skills and the ability to prioritise Comfortable in a fast-paced environment People focused with a