Service Administrator

Overview Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. Purpose of Role Rapiscan Systems seeks a highly accomplished professional to serve in the position of Service Administrator role. This individual will be located at Salfords, UK and will report to the Service Operations Manager. The role will be focusing on service order invoicing, raising quotations and general administration duties for the EMEA Service department. Responsibilities Manage day to day invoicing for time and material work completed by Rapiscan Service Ensure all paperwork is documented correctly and quotes raised, chasing down outstanding quotes Maintaining the company car fleet for the field service team Raising purchase orders for third party support and processing invoices alongside finance/AP. Dealing with queries on paperwork General administration tasks for Service team such as: overtime, radiation badges, fuel cards, invoice logs, raising quotes, renewing service contracts in ERP, Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork Demonstrate behavior consistent with the company’s Code of Ethics and Conduct It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem. Qualifications 2-5 years experience within Administrator function Computer literate Telephone manner experience OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.