Technology Support Services Field Technician

<p>JOB Summary</p>

<p><b>Company Overview</b></p>

<p>Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world.</p>

<p>Nabors is committed to providing equal employment opportunities to all employees and applicants and prohibiting discrimination and harassment of any type without regard to race, religion, age, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To learn more about our Fair Employment practices, please refer to the Nabors Code of Conduct.</p>

<p>&nbsp;</p>

<p>The Technology Support Services Field Technician provides support to Nabors businesses in Clearfield, PA under the direction of the Technology Support Services department. The position reports to the Field Services manager. It requires frequent contact with other Technology Management personnel, other Nabors departments, field personnel, and various Nabors corporate departments.</p>

<p>DUTIES AND RESPONSIBILITIES</p>

<p>&bull;Support of regional offices for Nabors IT equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any Nabors owned technology at the direction of the Field Services Manager</p>

<p>&bull; Install, maintain, and support IT equipment on a Nabors drilling rig including but not limited to network devices, computers and peripherals, IP camera systems, mobile devices, and wireless field communications via satellite and mobile broadband systems</p>

<p>&bull; Install and terminate low voltage communications cables<br />
&bull; Monitor the performance of the drilling rig&
39;s network hardware and wireless internet systems</p>

<p>&bull; Proactively report or address potential issues in offices and field operations</p>

<p>&bull; Assist with field testing of hardware and software applications</p>

<p>&bull; Track support requests in our ticketing system<br />
&bull; Identify recurrent issues<br />
&bull; Responsible for providing 24 hour on-call technical support to office and field locations<br />
&bull; Responsible for inventory control of IT equipment</p>

<p>&bull; Position requires outdoor fieldwork in challenging environments at times.</p>

<p>&bull; Position requires the ability to perform physical work such as lifting and carrying, pulling, pushing, reaching, squatting, kneeling, climbing stairs and the use of a stepladder.<br />
&bull; Ability to travel by air or car to field locations and/or supplier sites as needed<br />
&bull; Must have a valid driver&
39;s license<br />
&bull;In the event of an emergency, the employee holding this positions required to work in accordance with the Nabors Disaster Recovery Plan. During or immediately following an emergency, the employee will be notified to assist in the emergency response efforts and mobilize other staff members if needed.</p>

<p>MInimum qualifications / SKILLS</p>

<p>&bull; Experience and Educational Requirements: High School Diploma</p>

<p>&bull; Four years Information Technology related studies or work experience</p>

<p>&bull; Knowledge of network systems support and troubleshooting</p>

<p>&bull; Intermediate MS Office skills<br />
&bull; Professional presence and demeanor</p>

<p>&bull; Good verbal and written communications skills</p>

<p>&bull; Ability to develop new ideas and work independently</p>

<p>&bull; Creative thinker and problem solver<br />
&bull; Attention to detail<br />
&bull; Ability to travel as needed</p>

<p>&bull; Ability to interact collaboratively with internal and external clients</p>

<p>preferred qualifications</p>

<p>Oilfield related rig operations or rig instrumentation experience</p>

<p>Two-way satellite internet systems experience</p>

<p>Related military experience</p>

<p>College degree</p>

<p>Related project support experience</p>

<p>BEHAVIORAL COMPENTENCIES</p>

<p>&nbsp;</p>

<p>TECHNICAL COMPENTENCIES</p>

<p>&nbsp;</p>

<p>physical requirements / working conditions</p>

<p>&bull; Position requires the ability to perform light physical work such as lifting and carrying, pulling, pushing, reaching, squatting, kneeling and the use of a stepladder. Ability to travel by air or car to offices, field locations and/or supplier sites as needed and climb stairs to inspect equipment.</p>

<p>Disaster Recovery:<br />
&bull; In the event of an emergency, the employee holding this position is required to work in accordance with the Nabors Disaster Recovery Plan. During or immediately following an emergency, the employee will be notified to assist in the emergency response efforts and mobilize other staff members if needed.</p>

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