Project Lead

«out Us We are Wipro (NYSE: WIT), a rapidly expanding and leading global Information Technology, Consulting and Business Process Services company, with over 200,000 employees worldwide, servicing clients in 175+ cities across 6 continents. For more information, please visit www.wipro.com With over 2,700 employees in Australia, we are committed to increasing localization. We serve over 200+ customers across diverse industry segments, with at least a third listed in the 100 ASX. We started our journey in Australia over 20 years ago and this has been a pioneer of new age, disruptive and transformative innovations. We believe in the power of diversity in the workforce, and we encourage applications from people of all diverse backgrounds, with focus including, but not limited to Aboriginal & Torres Strait Islanders, Women in Technology, Sex/Gender diversity, disability, racial & cultural diversity, sexual orientation + others. Job Description Role and Responsibilities: This position will be responsible for designing solutions, driving maturity, building integrations, and ensuring platform health of our existing ServiceNow GRC environment. This role will work collaboratively with key stakeholders and partners to ensure that the solution is fit for purpose, stable, secure, and follows the overall roadmap for the platform. The ideal candidate is an experienced ServiceNow software developer with firsthand preferred technical expertise across the ServiceNow Platform, specifically including the GRC (Audit, Policy & Compliance, Risk Management, and Vendor Management). Other responsibilities include but are not limited to: • Working with Stakeholders to gathering user requirement • Developing/configuring solutions • Coordinate and manage system/user acceptance testing • Assist in the development of service catalog workflows • Organize and support Data certification • Work with the ServiceNow platform team to plan and prepare platform upgrades • Stays abreast of emerging technologies and trends in ServiceNow • Oversee and assist with ServiceNow administration and operations activities, including resolving incidents, problems and user requests. • Build automation, integrations or other capabilities to ensure efficient processes and solutions. • Work Experience and Qualifications: • ServiceNow development experience in GRC is a must. • Minimum Bachelor’s degree in an IT related field or equivalent experience • ServiceNow Certified System Administrator (strongly preferred) • Familiar with standard software development concepts, practices, and procedures including code management, quality gates, and SDLC documentation • Strong customer service, project management, and quality control skills • Knowledge of ITIL disciplines • ServiceNow Administration/Developer experience • Solid understanding of the ServiceNow platform and other modules (i.e. ITSM, ITBM, ITOM…) • Basic understanding of Risk Management and Cyber Security processes • Strong interpersonal skills, written and verbal communication • Must thrive at working in a fast-paced and dynamic environment while collaborating with remote teams • Detail-oriented, flexible with the ability to meet tight deadlines • Strong analytical, estimating, and problem-solving skills; takes a logical, analytical approach to problem-solving and pays close attention to detail • Ability to present technical information in a way that non-technical management and staff will understand • Understanding of working in regulated environments such as SOX, GDPR, or CCPA Location: Sydney/Melbourne, Australia Location is not a constraint here, willing to consider all states including QLD, NSW, SA, ACT, WA, if the candidate is willing to relocate. If you only meet some of the requirements for this role, that's ok!!! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you. We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else. Benefits @ Wipro Flexible/remote working culture - location is not a limitation of success at Wipro. Global Travel & Relocation opportunities - COVID permitting. Paid Parental Leave. Excellent Remuneration Package. Quarterly bonus/variable pay. Quarterly Career Progression Reviews - we do not limited our employees to the usual once per year reviews! Novated Lease & Salary Sacrifice. Reduced Corporate Healthcare Rates. Fringe, Concession + Membership & Subscription Tax Benefits. Financial Advisory & Banking Benefits. Free Ongoing training and development to help you reach your full potential. Collaborative team - positive and empathetic people who love to laugh either through social distancing in the office or virtually from home! Team building, fun activities and social events - COVID permitting.