Corporate Information Security System Administrator I

«out The Role The Information Security System Administrator I is responsible for the day-to day administration and maintenance of the Information Security Department’s applications, devices, products, appliances, and operating systems. Maintains a constant improvement attitude on all security services. Resolves tickets assigned to the Information Security department and manages, maintains, reports and documents patching status and vulnerabilities in the environment. Assists with the validation of system security on new systems and appliances while updating security standards or job aids when needed. Performs security audits and best practice recommendations for all systems on the network. The entry-rate for this position is $26.61 + /hour (calculated for Kalispell, MT). This is a Corporate position which may be located in an available bank division across our eight-state footprint in AZ, CO, ID, MT, NV, UT, WA, or WY. Click here to learn more about our bank divisions. All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background. Duties and Responsibilities Description % of Time Spent · Manages and resolves tickets incidents and troubleshoots connectivity and firewall issues with other IT departments. 50% · Assists in the management of security applications by performing system patching, user maintenance, and log review. 30% · Submits change orders for all maintenance and changes made to network systems and actively works assigned tasks to complete change orders in a timely manner. 10% · Adheres to information security policies and promotes information security within IT and among the banks. Supports the use of project management by contributing to project teams, completes assigned responsibilities by established milestone dates, and effectively communicates with the project team. Supports and promotes the use of ITIL governance processes, including incident, problem, change, release, and configuration management. Ensures that change orders are submitted for all changes made to the production environment and that tasks are worked in a timely manner. 5% · Maintains and regularly updates logs, job aids, and operating procedures for assigned department or function. Implements consistent and standardized procedures and system parameters to ensure adoption of best and most efficient processes. Ensures policy and procedures are being followed within workgroup. When issues, problems and incidents arise, ensures team acts with a sense of urgency to resolve the issue. Trains and preps team so they know how to assess a situation and react with the appropriate intensity through problem resolution. 5% · Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date. About You Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required/Preferred Education Level Description Required Associate Degree A two-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours or IT security certificate Experience Required/Preferred Experience Level Description Required 3 years Previous experience working in an IT support role Required Knowledge Of At least 6 months working experience with one or more of the following: (1) Enterprise Windows Server and/or Linux/BSD/Unix administration (2) Enterprise network routing and switching (3) Database administration Preferred Knowledge Of Experience with Information Security Systems including Next-Gen Firewalls, Content Management, Vulnerability Management, SIEMs, ACLs, IDS/IPS, PAM, and/or Email Filtering Products Would an equivalent combination of relevant education and work experience be considered?: Yes License/Certification Required/Preferred License/Certification Description Required A general IT certification in help desk or networking such as Network+ Preferred Entry level certificate such as a Comptia Security+, SANS GIAC Security Essentials (GSEC), or ISACA Cybersecurity Fundamentals Required Skills and Abilities · A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. · Knowledge of CIS Benchmarks and system hardening. · Strong knowledge of Microsoft Active Directory. · Excellent problem- solving skills and ability to react quickly to arising problems. · Ability to be persistent and perform follow-up. · Experience working with all levels of employees and external customers or vendors. · Well organized with ability to prioritize and multi-task in a fast paced work environment. · Professional verbal and written communication skills. · Strong Documentation Skills Additional Requirements Travel Occasional travel required: (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Working Conditions Environment: Indoors, a climate-controlled shared work area. Noise Level: Moderate noise; not extreme or excessive; within reasonable limits. Lifting: Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Vision Close visual acuity to prepare and analyze data and figures, view a computer terminal, and read the computer screen, printed materials, and handwritten materials. Physical Activities Frequency Balancing: Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. Infrequent – rare. Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Occasional – now and then. Crawling: Moving about on hands and knees or hands and feet. Infrequent – rare. Crouching: Bending the body downward and forward by bending leg and spine. Infrequent – rare. Feeling: Perceiving attributes of objects such as size and shape, temperature or texture by touching with skin, particularly that of the fingertips. Infrequent – rare. Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand as in handling. Daily. Grasping: Applying pressure to an object with the fingers and palm. Infrequent – rare. Kneeling: Bending legs at knee to come to a rest on knee or knees. Infrequent – rare. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. Infrequent – rare. Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. Infrequent – rare. Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion. Infrequent – rare. Repetitive Motion: Making substantial movements (motions) of the wrists, hands, and/or fingers. Daily. Stooping: Bending body downward and forward by bending spine at the waist. Infrequent – rare. What We Offer WHAT WE OFFER COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, and paid sick, holiday, and vacation time. Visit our website for more details! COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out! We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.