Launch Readiness Test Engineer

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation’s largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services. Job Summary Primary focus of the role will be to plan and execute end to end validation of processes, systems\tools, products and experience (Launch Readiness Test) in support of all new Comcast Business products and features. Responsible for planning, execution and feedback gathering leading up to product and system deployments. Job Description Primary Responsibilities: - Responsible for planning of Launch Readiness Test (LRT) plans with Comcast resources responsible for day to day operations and user experience for Comcast Business products. -Execute test plans for purpose of validating end-to-end processes including strategic systems, product provisioning and customer experience. - Participate in cross-functional meetings and lend expertise during product, process and user story creation. - Support documentation, analysis and resolution of key issues on system issues/enhancements, end to end business processes and user\customer experience. - Responsible for delivering LRT status updates to cross-functional teams and executive leadership. - Responsible for the oversight of LRT projects life-cycle including time management, communication and project conflicts. Additional Responsibilities: - Writes and executes tests to validate products and software applications. - Collaborates with Product and Development teams to identify product and technical requirements. - Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis towards product testability and verification. - Assists in identifying viable test strategies in order to support testing product functionality. - Works with other Quality Assurance Engineers or Software Engineers to identify, reproduce and document bugs or defects. - Communication and stakeholder alignment of end of testing results. - Supports trials of new product designs/services. - Consistent exercise of independent judgment and discretion in matters of significance. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. - Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.