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Client Associate

United States , Louisville • Posted: 2022-05-12 • 47 Views

Job Overview & Requirements

Þscription - External Schneider Electric has an opportunity for a Client Associate I. Preferred location is Louisville, KY, but will accept remote within the U.S. Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment. https://youtu.be/4EtpkB0cuXE Great people make Schneider Electric a great company. Responsible for supporting the Client Manager in developing and executing the Strategic Energy Plans for clients of Schneider Electric. The ideal candidate should exhibit the following: Integrity: being above board in all internal & external relationships Decisiveness: has the ability to sort through information and make appropriate and timely decisions Initiative: recognizes opportunity and action without being asked Diligence: energized by being diligent in meeting deadlines and completing tasks on time. Thoroughness: pays close attention to detail and produces accurate work in a timely fashion Responsibility: understands expectations and follows through in accomplishing them What do you get to do in this position? Develop solid understanding of the basic operation of the commercial clients including, but not limited to, the client’s business operation, key contacts and their respective roles, their market risk tolerance, and their industry pressures. Support the Client Implementation Team in setup and implementation of data for new clients. Lead the creation a client-specific strategic energy plan, and manage the activities against it with internal team members. Ensure successful and timely delivery of contracted services. Manage and complete client requests and recommended actions. Assist the client in designing cost effective decisions related to their energy costs and usage, to strategically position each company, including some transactional responsibilities. Facilitate client meetings using internal resources when appropriate, preparing the materials for the meeting(s), and presenting to all levels of the client’s organization. Serve as a trusted advisor, ensuring each client is served with excellence and sees the value being delivered. Participate in structured training programs and initiate self-driven training of the energy industry and Schneider Electric’s service offerings. Qualifications We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position. This job might be for you if: Bachelor’s degree required, along with a minimum of 2 years’ experience in a service industry with some direct customer-interface experience either in sales or client relationship, or equivalent experience. Prior energy industry experience preferred. Basic knowledge of energy industry and demonstrated ability to identify cost-saving or value generating opportunities and effectively communicate them to various parties. Overall energy commodity, risk management, or DSM experience a plus. Proficient computer experience in Microsoft Office Products particularly Excel High commitment to the company’s vision and values. Excellent analytical skills and attention to detail. Excellent communication skills both verbal and written. Good professional reputation; commitment to personal integrity and strong character. Proven track record of providing excellent customer service internally and externally. Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, 401(k)+ match, and more. Click here to find out more about working with us: http://se.com/us/careers We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We’re recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company.  See what our people have to say about working for Schneider Electric.  https://youtu.be/C7sogZ_oQYg Let us learn about you! Apply today.   You must submit an online application to be considered for any position with us. This position will be posted until filled.   It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.   Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.   Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue 137 000+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
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Job Summary

Category Customer Service
Country United States
City Louisville
Employment Type Full Time
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